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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,023
value
12,552
shipping
12,542
quality
12,536
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Very easy to find this old but great short story collection!

Date of experience: June 1, 2021
Turkiye
1 review
0 helpful votes
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I appreciate the fact that you ship overseas. Libraries are rarer outaide the West, so it is crucial to be able to order from abroad.

Date of experience: June 1, 2021
GB
2 reviews
0 helpful votes
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Very competitive pricing with wide range of academic theology

Date of experience: June 1, 2021
Australia
1 review
0 helpful votes
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Good, satisfactory except for requests for review...

Date of experience: June 1, 2021
New York
3 reviews
0 helpful votes
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Quick & easy checkout process
June 1, 2021

Quick & easy checkout process. However, wish you offered free shipping. Thanks.

Date of experience: June 1, 2021
California
1 review
0 helpful votes
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Good job!
June 1, 2021

Good job! Thank you very much. It's very efficient.

Date of experience: May 31, 2021
Maryland
1 review
0 helpful votes
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Alibris offered the price, including shipping, on this item. It was easy and quick to sign on and purchase the book.

Date of experience: May 31, 2021
Iowa
1 review
0 helpful votes
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Best place to replace my old favorites that are falling apart.

Date of experience: May 31, 2021
District of Columbia
2 reviews
0 helpful votes
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Clear description, although better if more detailed
No glitches during checkout, including use of Paypal

Date of experience: May 31, 2021
Indiana
2 reviews
0 helpful votes
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Easy to find what you're looking for and a good variety of sellers

Date of experience: May 31, 2021
Florida
2 reviews
0 helpful votes
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Hello dear: The s. E
June 1, 2021

Hello dear: The s. E. is fine, quick, it works ok in one word swell, as Mr Clint Eastwood use to say. I hope the shipping be reliable and the DVD be in good shape too, thank you.

Date of experience: May 31, 2021
Florida
1 review
0 helpful votes
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We have always been very pleased with the selection, quality and service through Alibris. Thank You.

Date of experience: May 31, 2021
Colorado
2 reviews
0 helpful votes
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Your State field is big enough for the state name but is an error unless I enter the two digit code.

You blank out correct information if an when you find an error on another field.

If you want me to change the state field why not be helpful and put the cursor on that field.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 31, 2021
Missouri
1 review
0 helpful votes
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Easy site to use
June 1, 2021

Easy site to use. Could make corrections if needed.

Date of experience: May 31, 2021
Florida
1 review
0 helpful votes
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Great, but would really like better / free shipping options.

Date of experience: May 31, 2021
California
1 review
0 helpful votes
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Was quickly able to find the book I was looking for. Sellers' descriptions were helpful for deciding who to buy from.

Date of experience: May 31, 2021
Oregon
2 reviews
0 helpful votes
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So far, so good
May 31, 2021

So far, so good. Shipping costs a little on the high side though! Won't really know until I get the book.

Date of experience: May 31, 2021
Ohio
2 reviews
0 helpful votes
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It was great
June 30, 2021

It was great. I kept trying to click 5 stars but it kept jumping back.

Date of experience: May 31, 2021
Arizona
1 review
0 helpful votes
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The check out process was not seamless. There was an "error" with billing address yet every time I updated it I was circled back to update it again and again and again.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 31, 2021
North Carolina
1 review
0 helpful votes
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Wide selection of available books at great prices. Thank you!

Date of experience: May 31, 2021