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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I appreciate the fact that you ship overseas. Libraries are rarer outaide the West, so it is crucial to be able to order from abroad.
Very competitive pricing with wide range of academic theology
Good, satisfactory except for requests for review...
Quick & easy checkout process. However, wish you offered free shipping. Thanks.
Good job! Thank you very much. It's very efficient.
Alibris offered the price, including shipping, on this item. It was easy and quick to sign on and purchase the book.
Best place to replace my old favorites that are falling apart.
Easy to find what you're looking for and a good variety of sellers
Hello dear: The s. E. is fine, quick, it works ok in one word swell, as Mr Clint Eastwood use to say. I hope the shipping be reliable and the DVD be in good shape too, thank you.
Your State field is big enough for the state name but is an error unless I enter the two digit code.
You blank out correct information if an when you find an error on another field.
If you want me to change the state field why not be helpful and put the cursor on that field.
Easy site to use. Could make corrections if needed.
Was quickly able to find the book I was looking for. Sellers' descriptions were helpful for deciding who to buy from.
So far, so good. Shipping costs a little on the high side though! Won't really know until I get the book.
It was great. I kept trying to click 5 stars but it kept jumping back.
The check out process was not seamless. There was an "error" with billing address yet every time I updated it I was circled back to update it again and again and again.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

