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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,032
value
12,709
shipping
12,699
quality
12,693
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New Hampshire
1 review
0 helpful votes
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I was able to find something which seems to be scarce at this time.

Date of experience: June 5, 2021
California
1 review
0 helpful votes
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Depending on the sellers they can be a little slow on shipping, but I have never had a problem not receiving my orders.

Date of experience: June 5, 2021
Missouri
1 review
0 helpful votes
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I always find what I want a a great price and in great condition.

Date of experience: June 5, 2021
California
1 review
0 helpful votes
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Always have the books I'm looking for with several different options. Have ordered from here before, and everything was just as stated.

Date of experience: June 5, 2021
Oklahoma
1 review
0 helpful votes
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The format in which books are listed (condition, location, shipping cost, etc) is very helpful.

Date of experience: June 5, 2021
North Carolina
1 review
0 helpful votes
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Easy to search, easy to find your targeted interest. Overall great site... so far.

Date of experience: June 5, 2021
Minnesota
1 review
1 helpful vote
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Nurse Students
July 5, 2021

If you are a nurse student you know how expensive books can be. I was happy to see they had an a book a needed so I wasted no time at all. But I bought the ebook version thinking on printing the pages I needed. Big Huge mistake! They advertise saying that they will return your money if you are not satisfied and have 14 days after buying to process the return.
Well I bought the ebook. I printed a page and it came with a HUGE sign that says Do not copy. Written all over.
I can't even read the book.
So in less than 10 minutes after buying it contacted them and explained. They said Sorry for the inconvenience but there is nothing they can do. They refer me to contact someone else and the response was exactly the same.
So I lost my money and had to buy the book somewhere else.

Do yourself a favor and keep your hard earned money and go spend it somewhere else.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 5, 2021
Tennessee
1 review
0 helpful votes
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Was pleasantly surprised finding the exact book I was looking for and at a great price. Thank you!

Date of experience: June 5, 2021
Pennsylvania
1 review
0 helpful votes
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So often I find books on Alibris that I can't find elsewhere. It is easy to use and I like that I can use Pay Pal so my information isn't elsewhere.

Date of experience: June 5, 2021
Pennsylvania
1 review
0 helpful votes
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Easy to find what I wanted
June 5, 2021

Easy to find what I wanted. Easy to check out. Reasonable shipping and handling.

Date of experience: June 5, 2021
Georgia
1 review
0 helpful votes
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Need easier way to continue shopping after you view shopping cart.

Date of experience: June 5, 2021
New Mexico
1 review
0 helpful votes
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One order cancelled and when I choose an alternative have to pay as if ordering new no refund for purchase and shipping from the first time … will nit use you agai

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 5, 2021
Ohio
1 review
0 helpful votes
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First attempt at ordering DVDs
June 5, 2021

First attempt at ordering DVDs. Found what I was looking for--easy to select.

Date of experience: June 5, 2021
Virginia
1 review
0 helpful votes
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Quick, easy, and with accurate descriptions. I love Alibris!

Date of experience: June 5, 2021
Michigan
2 reviews
0 helpful votes
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I haven't received my book yet, but finding and paying for it was easy.

Date of experience: June 4, 2021
Texas
1 review
0 helpful votes
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This isn't the book which I ordered. I ordered his 2021 book, not this earlier book.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 4, 2021
Wisconsin
1 review
0 helpful votes
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IT was incredibly difficult to change the billing address. I added a shipping address and somehow that became the billing address and I tried to change it several times. The last time it had a different way to change it and it worked. I almost broke down and went to Amazon. Now I see how long I wait for the books...

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 4, 2021
California
1 review
0 helpful votes
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Simple and easy!
June 4, 2021

Simple and easy! But I was a little confused on how the free shipping worked. I wish there was something that easily let me know that I had to go onto the Review portion of the purchase in order to select free shipping.

Date of experience: June 4, 2021
Pennsylvania
1 review
0 helpful votes
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Less the book collector than I once was, still, when I want something very specific I turn to Alibris. Always worthy. Always fun!

Date of experience: June 4, 2021
California
1 review
0 helpful votes
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I really want to pay more to ensure I receive by Friday 10

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 4, 2021