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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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It was easy and your prices are appreciated. I hope the condition of the book I ordered is in really good condition.
Would you happen to carry Sparkling Gems from the Greek volume 1. Of the price is right volume 2 as well?
The website is clear & easy to use and check-out was effective!
I do not like the saving of my credit card number. I see no way to say no to your saving it. I prefer to use the card and refuse a site permission to save. Neverthe less, shopping is easy
Quick and easy to place an order. Now will see how the order is filled.
It was great! I was confused at first with the free shipping but figured it out in the end
Placing order was easy. However, I asked in the "search" page for new copies and only used items were shown to me.
This site has the best prices for used books on the internet. Conditions have almost always been accurate and I've never had trouble with an order being fulfilled. I only shop on this site for used books!
Easy to locate a book and easy to checkout. I always do price comparisons and end up here.
Site easy to navigate. Found what I was looking for.
Found everything I was looking for and more - overall great!
The wrong phone number is associated with my address. How do you change it? It is not clear.
I like your service very much and look forward to my next order.
I have purchased through Alibris before. Satisfied.
WHEN i SIGNED UP FOR YOUR EMAILS IT DIDN'T SAY I HAD TO PURCHASE $50 TO GET MY $5 OFF MY NEXT PURCHASE.
Was easy to find what I was looking for and easy to checkout.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

