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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,018
value
12,479
shipping
12,469
quality
12,463
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

District of Columbia
2 reviews
0 helpful votes
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Clear description, although better if more detailed
No glitches during checkout, including use of Paypal

Date of experience: May 31, 2021
Indiana
2 reviews
0 helpful votes
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Easy to find what you're looking for and a good variety of sellers

Date of experience: May 31, 2021
Florida
2 reviews
0 helpful votes
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Hello dear: The s. E
June 1, 2021

Hello dear: The s. E. is fine, quick, it works ok in one word swell, as Mr Clint Eastwood use to say. I hope the shipping be reliable and the DVD be in good shape too, thank you.

Date of experience: May 31, 2021
Florida
1 review
0 helpful votes
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We have always been very pleased with the selection, quality and service through Alibris. Thank You.

Date of experience: May 31, 2021
Colorado
2 reviews
0 helpful votes
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Your State field is big enough for the state name but is an error unless I enter the two digit code.

You blank out correct information if an when you find an error on another field.

If you want me to change the state field why not be helpful and put the cursor on that field.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 31, 2021
Missouri
1 review
0 helpful votes
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Easy site to use
June 1, 2021

Easy site to use. Could make corrections if needed.

Date of experience: May 31, 2021
Florida
1 review
0 helpful votes
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Great, but would really like better / free shipping options.

Date of experience: May 31, 2021
California
1 review
0 helpful votes
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Was quickly able to find the book I was looking for. Sellers' descriptions were helpful for deciding who to buy from.

Date of experience: May 31, 2021
Oregon
2 reviews
0 helpful votes
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So far, so good
May 31, 2021

So far, so good. Shipping costs a little on the high side though! Won't really know until I get the book.

Date of experience: May 31, 2021
Ohio
2 reviews
0 helpful votes
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It was great
June 30, 2021

It was great. I kept trying to click 5 stars but it kept jumping back.

Date of experience: May 31, 2021
Arizona
1 review
0 helpful votes
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The check out process was not seamless. There was an "error" with billing address yet every time I updated it I was circled back to update it again and again and again.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 31, 2021
North Carolina
1 review
0 helpful votes
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Wide selection of available books at great prices. Thank you!

Date of experience: May 31, 2021
Florida
1 review
0 helpful votes
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Had the book I wanted
May 31, 2021

Had the book I wanted. Also a decent price. Thanks

Date of experience: May 31, 2021
New York
2 reviews
0 helpful votes
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Website is always concise and reliable, books ae always accurately described and selection is very bountiful

Date of experience: May 31, 2021
Michigan
1 review
0 helpful votes
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Awesome store, always a great assortment of books!

Date of experience: May 31, 2021
Ohio
1 review
0 helpful votes
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There is no way that a single book actually costs $3.99 to ship, and so takes up to 12 days. This seller clearly pads their prices with exorbitant fees.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 31, 2021
Oregon
1 review
0 helpful votes
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The experience is when the book arrives and the condition, so far ordering is fine.

Date of experience: May 31, 2021
Puerto Rico
1 review
0 helpful votes
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Thi is not my first time and al the time it been
A great experience

Date of experience: May 31, 2021
California
1 review
0 helpful votes
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Thank you, always a pleasure to use your site. Will be back soon

Date of experience: May 31, 2021
Illinois
1 review
0 helpful votes
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Easy to find books at fair prices and great sellers!

Date of experience: May 31, 2021