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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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So far so good. Site takes a while to educate and inform users on what items are available for free shipping. As a first time user, I didn't know what the truck icon meant until I was almost done with checkout when it tells you how many dollars short you are from qualifying for free shipping.
Before the final checkout page, shipping price was still being displayed despite having enough items to be eligible for free shipping. It wasn't until the final page of checkout that the estimated shipping price went to 0.00, which is rather misleading.
Every time I went back to add eligible shipping items to my cart, I had to input all checkout information all over again. Except the last time when I linked to the cart directly from the item's page (proceed to checkout) when it linked me directly to the payment option page and saved all the information on previous pages.
Kinda cumbersome and a bit of a hassle.
Can always find the books I want... and at great prices.
Great site, so easy to find what I was looking for at a good price.
Wish there was a quicker, easier way to get to the advanced search feature. I seem to have to hunt for it.
Found a wonderful book at an excellent price. All that remains now is fast shipping fir the perfect experience.
I found a textbook for college pretty quickly, thanks
I need to be able to choose & use my password. Trouble every time.
I have not come here for a long time. I used to shop here. Not sure why I stopped.
Easy to find textbooks, promo codes always available through email sign-up, and lower prices!
The website and ordering process is very user friendly.
Always seem to have what I want/need and sometimes things I didn't even realize I did! Always as described, timely shipping, great price options... top notch.
Love being able to search by author and find used books so easily.
I liked that you recognized my email as not having an account, and it was easy to create one!
Straight forward and even helped me save a couple extra dollars.
Bit of difficulty with the popup to alter the billing address
Very easy to find this old but great short story collection!
I appreciate the fact that you ship overseas. Libraries are rarer outaide the West, so it is crucial to be able to order from abroad.
Very competitive pricing with wide range of academic theology
Good, satisfactory except for requests for review...
Quick & easy checkout process. However, wish you offered free shipping. Thanks.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members