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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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No disappointments. The books received have always been just as promised.
Hello, I see that shipping is a mere $3.99. I would appreciate robust packaging, this is an uncommon book. Thanks!
Simple to navigate, great selection and great prices!
It took me half an hour to finally get the password format right and check out. I would have just been content to be a new user, but your site wouldn't even let me do that!
I am hoping to get the free shipping offer although I didn't see where that credited my order even though it was in the e mail offer
Quick shipping, good prices. Definitely recommend over Amazon!
Found a DVD title it's hard to find anywhere else. Website very easy to use.
Initially my order qualified for free shipping until I applied the $5 off coupon, I was then charged $3.99 for shipping. Not good business in my opinion.
When buying multiple books from one vendor, shipping rates should be much lower, as the books can, and should, be sent in one package.
Have ordered before no problems Today Had wrong zip code on billing could not change ended up showing 2 books not 1 Had to cancel order and start all over
Finding the book I needed was easy. The book I need was available at a fair price.
I've ordered books from Alibris three times and all three times the books arrived on time, as described by the seller, with no issues. I would highly recommend Alibris to my family and friends
Often confused in returning to look at other books by this same author.
It good experience to buy books reasonable, but postage/international shipping cost is very higher side.
I was very happy to see the Gibson Book A Treatise in Chancery by Gibson I hope the book print is legible. I am also very happy the price was not as high and Lexis Nexus but then we know how greedy Pirates are.
Very, very poor website experience updating CC info, and billing/shipping addresses at checkout prompts. Made multiple attempts from the checkout point and eventually had to logout and relogin to update info. NOT world class. Amazon - WORLD CLASS from A to Z. They're the current gold standard.
Also, fyi, the feedback checkbox (I agree to have...), that you forced me to check before accepting my submission, had grayed out text which typically indicates it's not an active selection. Good Lord. Don't you folks have a Human Factors team checking your interface?
Found just what I was looking for at a good price.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members