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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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First attempt at ordering DVDs. Found what I was looking for--easy to select.
Quick, easy, and with accurate descriptions. I love Alibris!
This isn't the book which I ordered. I ordered his 2021 book, not this earlier book.
IT was incredibly difficult to change the billing address. I added a shipping address and somehow that became the billing address and I tried to change it several times. The last time it had a different way to change it and it worked. I almost broke down and went to Amazon. Now I see how long I wait for the books...
Simple and easy! But I was a little confused on how the free shipping worked. I wish there was something that easily let me know that I had to go onto the Review portion of the purchase in order to select free shipping.
Less the book collector than I once was, still, when I want something very specific I turn to Alibris. Always worthy. Always fun!
I really want to pay more to ensure I receive by Friday 10
When I put in my original password, the site would not take it though it did the first time I ordered anything and set up my information. I had to change to a different password. This is very frustrating. Now I wonder if it will happen the next time I send in an order...
Liked that it went from cheapest available to most expensive
For starters very good, and a fantastic
Choice of prices! From here, choice is ours! Thank you!
...
Never heard of this company before... hoping my book comes...
The last book I ordered fell apart. It was by Flannery O'Connor. I called about and said they would credit me on next order. I didn't see this refeltied on my order today.
This site is the greatest in order to find out of print books.
Alibris is the best place to find great books, my little personal library wouldn't exist without it.
Shopping what easy. I wish there were more options on the shipping
I haven't had any issues finding the books I want. I would like if the sellers could post actual pictures of the books so I can confirm the edition, quality, if it's still in a plastic seal, etc.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

