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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,023
value
12,552
shipping
12,542
quality
12,536
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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First attempt at ordering DVDs
June 5, 2021

First attempt at ordering DVDs. Found what I was looking for--easy to select.

Date of experience: June 5, 2021
Virginia
1 review
0 helpful votes
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Quick, easy, and with accurate descriptions. I love Alibris!

Date of experience: June 5, 2021
Michigan
2 reviews
0 helpful votes
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I haven't received my book yet, but finding and paying for it was easy.

Date of experience: June 4, 2021
Texas
1 review
0 helpful votes
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This isn't the book which I ordered. I ordered his 2021 book, not this earlier book.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 4, 2021
Wisconsin
1 review
0 helpful votes
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IT was incredibly difficult to change the billing address. I added a shipping address and somehow that became the billing address and I tried to change it several times. The last time it had a different way to change it and it worked. I almost broke down and went to Amazon. Now I see how long I wait for the books...

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 4, 2021
California
1 review
0 helpful votes
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Simple and easy!
June 4, 2021

Simple and easy! But I was a little confused on how the free shipping worked. I wish there was something that easily let me know that I had to go onto the Review portion of the purchase in order to select free shipping.

Date of experience: June 4, 2021
Pennsylvania
1 review
0 helpful votes
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Less the book collector than I once was, still, when I want something very specific I turn to Alibris. Always worthy. Always fun!

Date of experience: June 4, 2021
California
1 review
0 helpful votes
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I really want to pay more to ensure I receive by Friday 10

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 4, 2021
Wisconsin
1 review
0 helpful votes
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When I put in my original password, the site would not take it though it did the first time I ordered anything and set up my information. I had to change to a different password. This is very frustrating. Now I wonder if it will happen the next time I send in an order...

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 4, 2021
Florida
1 review
0 helpful votes
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Liked that it went from cheapest available to most expensive

Date of experience: June 4, 2021
Texas
1 review
0 helpful votes
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For starters very good, and a fantastic
Choice of prices! From here, choice is ours! Thank you!

Date of experience: June 4, 2021
Colorado
1 review
0 helpful votes
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I like not having to create an account to purchase, but can choose to use the guest checkout.

Date of experience: June 4, 2021
New York
1 review
0 helpful votes
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...
June 4, 2021

...

Date of experience: June 4, 2021
North Carolina
1 review
0 helpful votes
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Never heard of this company before... hoping my book comes...

Date of experience: June 4, 2021
Illinois
1 review
0 helpful votes
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The last book I ordered fell apart. It was by Flannery O'Connor. I called about and said they would credit me on next order. I didn't see this refeltied on my order today.

Date of experience: June 4, 2021
Vermont
2 reviews
0 helpful votes
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This site is the greatest in order to find out of print books.

Date of experience: June 4, 2021
Virginia
1 review
0 helpful votes
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It would be nice to get discounted shipping for multiple items.

Date of experience: June 4, 2021
Kansas
2 reviews
0 helpful votes
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Alibris is the best place to find great books, my little personal library wouldn't exist without it.

Date of experience: June 4, 2021
California
1 review
0 helpful votes
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Shopping what easy
June 4, 2021

Shopping what easy. I wish there were more options on the shipping

Date of experience: June 4, 2021
Georgia
1 review
0 helpful votes
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I haven't had any issues finding the books I want. I would like if the sellers could post actual pictures of the books so I can confirm the edition, quality, if it's still in a plastic seal, etc.

Date of experience: June 4, 2021