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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Glad i found you. No one had the book i wanted and yet here you are with plenty...
I recommend this site for historical books that are hard to find and shopping is easy and I am satisfied with the books and service.
James F. Morrison, historian, author & re-enactor
So glad I found Alibris. Great to re-read books I read 50 years ago
Easy check out, good price for the book I was looking for
Great experience. Love your search engine. Cam find books quickly that you always have
Very easy to look for items and check out was fast
I love to buy books from you but they keep going to the wrong address. How do I delete a recipient?
Very quick! Found some books I needed at an incredible low price!
Thank you for having the prices and access to the books I like.
I used to buy from Alibris a LONG time ago. LOVE U!
I love how easy it is to order and having a option to pay thru paypal
I would like to thank you for the email re: the book. Check out was relatively easy through Paypal.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

