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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,018
value
12,451
shipping
12,441
quality
12,435
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Glad i found you..
June 16, 2021

Glad i found you. No one had the book i wanted and yet here you are with plenty...

Date of experience: June 16, 2021
New York
1 review
0 helpful votes
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I recommend this site for historical books that are hard to find and shopping is easy and I am satisfied with the books and service.

James F. Morrison, historian, author & re-enactor

Date of experience: June 16, 2021
Indiana
1 review
0 helpful votes
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So glad I found Alibris
June 16, 2021

So glad I found Alibris. Great to re-read books I read 50 years ago

Date of experience: June 16, 2021
Oregon
1 review
0 helpful votes
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Easy check out, good price for the book I was looking for

Date of experience: June 16, 2021
Virginia
1 review
0 helpful votes
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When you asked for extra info, I had to re-enter some previous info, I guess for security.

Date of experience: June 16, 2021
Maryland
2 reviews
4 helpful votes
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Great experience
June 16, 2021

Great experience. Love your search engine. Cam find books quickly that you always have

Date of experience: June 16, 2021
Colorado
1 review
0 helpful votes
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Easy to use
June 16, 2021

Easy to use. Found the obscure book I was looking for.

Date of experience: June 16, 2021
Texas
1 review
0 helpful votes
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Very easy to look for items and check out was fast

Date of experience: June 16, 2021
Colorado
1 review
0 helpful votes
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I love to buy books from you but they keep going to the wrong address. How do I delete a recipient?

Date of experience: June 16, 2021
Puerto Rico
1 review
0 helpful votes
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Very quick!
June 16, 2021

Very quick! Found some books I needed at an incredible low price!

Date of experience: June 16, 2021
Wisconsin
1 review
0 helpful votes
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Thank you for having the prices and access to the books I like.

Date of experience: June 16, 2021
Pennsylvania
1 review
0 helpful votes
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I used to buy from Alibris a LONG time ago. LOVE U!

Date of experience: June 16, 2021
Texas
1 review
0 helpful votes
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Not clear whether initial "address" is shipping or billing. I had to backtrack.

Date of experience: June 16, 2021
North Carolina
1 review
0 helpful votes
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Very easy to find and purchase a book I have been searching years for.

Date of experience: June 16, 2021
Illinois
1 review
0 helpful votes
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All were way too find
Wish there was a war to have one shipping charge unread of one for each item

Date of experience: June 16, 2021
Hawaii
1 review
0 helpful votes
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I love how easy it is to order and having a option to pay thru paypal

Date of experience: June 15, 2021
Hawaii
1 review
0 helpful votes
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I would like to thank you for the email re: the book. Check out was relatively easy through Paypal.

Date of experience: June 15, 2021
New Mexico
1 review
0 helpful votes
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It was quick and easy and I found what I was looking for in minutes.

Date of experience: June 15, 2021
California
1 review
0 helpful votes
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Easy to fill out as a guest, the basics to checkout at any site.

Date of experience: June 15, 2021
North Carolina
1 review
0 helpful votes
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Books arrive quickly & condition matches descriptions. Some new books cost less here than on Amazon.

Date of experience: June 15, 2021