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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I like the large selection, great service, fair prices.
I had to enter the shipping info 3 times because I was looking at the cart, trying to figure out the free shipping vs. paid shipping. I was wildly irritated when I couldn't locate free shipping mysteries. I finally found some information and books. I managed to 'talk' to your system and sorta get it together. I think you should rethink the algorithm that 'runs' that section to make it more user-friendly.
It was an excellent shopping experience. It was so good that I spent a lot more than I should have!:-)
You have a great selection, but the cost of shipping makes your books on the average cost 20% more. For every $100.00 I spend I save $20.00.
Was quick and easy. They had the books I needed at good prices.
On my last purchase, I paid $7.99 for a 3-5 day delivery, however my book was delivered 2 days late.
Found the book I want. Quick password change and checkout.
Fantastic Was able to order book very quickly. Thank You
Great selection. Found everything i am looking for so far
Always have had a great experience buying textbooks. Excellent description.
This was simple and easy and they have a great selection
Love the selection of older books and the recommendations that lead me down a rabbit hole
Straightforward user interface. It's easy to search and compare titles.
It was very easy to find the books I need. Like the recommendations.
Glad i found you. No one had the book i wanted and yet here you are with plenty...
I recommend this site for historical books that are hard to find and shopping is easy and I am satisfied with the books and service.
James F. Morrison, historian, author & re-enactor
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

