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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Awesome experience, very good prices, great shopping experience.
Thank you for this order. This is an order to invest in my future.
Wish I could order more than 1 copy from the vendor. I will see if I can email him?
FIVE STARS,
Because you care about your customers, you answer your emails, you have great customer service, good communications, good prices and I can find very rare books with Alibris. I have been looking for a whole year for The Complete Solutions Manual for Algebra and Trigonometry, 2nd edition.
Thanks for everything and God Bless America!
One star, because:
I saw the words "THANKS FOR SUBSCRIBING" in my email. This is very infuriating and scary. I only want to buy ONE book, make ONE purchase and pay ONCE for ONE book that I purchased ONCE. I DON'T want to see my credit card debited over and over again each month because I have been tricked into "subscribing" into something.
Please email me back at [email protected] and reassure me that I have NOT subscribed to any paying services and that my credit card will NOT be debitted over and over again.
I just wanted to buy one book. I don't want to subscribe to anything that will cost me money on a recurring manner. I am poor, I bake pies for a living, my boss is the devil in person and I earn minimum wage. I cannot afford any recurring fees.
If you want FIVE STARS, don't subscribe me to anything. Just process my order, ship my book and I will study happily ever after and grant you a well deserved 5 stars.
Until then, Because you have scared the living hell out of me with the word "Subscribe", I give you one star. DON'T scare away your customers like that.
I have used Alibris in the past and have always had good service. Very satisfied.
Items are easy to search, and checkout is also easy.
Easy to find what I needed, I like that the books are automatically presented from least to most expensive
Love the book find tool. Was waiting and searching for a couple years for a rare book at a decent price. I was notified and I bought it immediately. Very thankful. Cheers!
Easy to find books and convinient price ranking. Clear about options and condition of items.
While the pages could be easier to navigate, the selections are outstanding.
All the important details for picking a used textbook are included in the thumbnail for the book so it is easy to compare 10 to 15 copies at a glance! Love that I can also see where they are shipping from at a glance so I can pick a closer shop to hopefully minimize CO2 emissions
Your used books are in good condition and your shipping is also good. I am a satisfied customer. Thank you
I enjoyed the options given to me for book purchases.
I have used Alibris since online shopping began. Always a great reliable experience. The shopping and checkout experience is fast and dependable. Thank you Alibris!
Old customer I've appreciated the books and service.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

