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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Easy to find what I was interested in and transaction convenient to complete.
So easy to find books that others recommend to me!
Found what I was looking for and it was very easy to checkout.
Love alibris. Please keep up the good work.
I am a private tutor. I can buy the same textbook that my student(s) are using without breaking the bank. Its a huge help.
I'm used to Amazon, this was as easy, surprisingly.
Free shipping, great selection, easy checkout - so far, so good!
I love your business and ethical practices. I am Editor in Chief of the Blue Mountain Review and I'd be honored to interview someone in alibris for our summer or fall issue. We are currently read by 518K.
Book I wanted at a very fair used price and fair shipping charge
Small issue which took a few minutes to resolve: Two books shown for title searched. Titles listed were the same, except one had a subtitle. Checked ISBN #s, they were the same. Confusing to have same book listed twice (and not softcover vs hardcover, or some such difference).
The shopping experience is good. I just hope the books arrive in good condition and in a timely manner.
I don't understand why I had a code for free shipping and it didn't apply. Also in the past if all the books were from the same vendor the shipping was discounted. I removed several books today due to the cost of shipping. I mind as well just go to the book store.
Alibris has never failed to have the books I wish to find and in a fast and easy search.
If you have any more of the book restoration returning the Torah to the Disciples of Jesus. I want to buy them. All the best
Clicking on the "seller" links never worked (always led to a "timed out" error page), so I couldn't look for books from the same sellers in order to get discounted consolidated shipping. In addition, nowhere on the site does it say what the sellers' discounted consolidated shipping rate/s are. No matter how many books I managed to find from the same seller myself, my shipping amount never decreased! If anything it increased! I tried using the Super Saving Shipping or whatever it's called by finding all books from Alibris with the free shipping symbol next to them, but the books were so much more expensive from Alibris that it was actually more expensive to purchase even WITH the free shipping. It was a lot of time spent and I ended up taking most of my business elsewhere.
Please make it so we can store two cards -- one for work and one for home. It took me 4 tries to manage to change my card info this time, and I'll have to change it back next time for work. Everything else is wonderful; it would really be great if you could work on this.
Very nice, very simple. Will be shopping again as long as the book is in good shape!
Easy to navigate your website and checkout is quick.
Awesome experience, very good prices, great shopping experience.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

