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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,018
value
12,474
shipping
12,464
quality
12,458
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Alaska
1 review
0 helpful votes
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Great!
June 20, 2021

Great! It was easy and fun to use would recommend this to anything for books or manga.

Date of experience: June 19, 2021
Germany
1 review
0 helpful votes
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First time on this site and turned out to be very pleased.

Date of experience: June 19, 2021
Michigan
1 review
0 helpful votes
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Really easy to find all of the books I was looking to get and ended up saving hundreds of dollars.

Date of experience: June 19, 2021
California
1 review
0 helpful votes
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Excellent..
June 20, 2021

Excellent. Clear info with multiple choices and conditions

Date of experience: June 19, 2021
Nebraska
2 reviews
0 helpful votes
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Required state definition, not accepting spelled out. Then no period.

Date of experience: June 19, 2021
New Jersey
1 review
0 helpful votes
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I was able to find the book i was searching for and was able to place the order

Date of experience: June 19, 2021
Texas
3 reviews
0 helpful votes
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Everything is good quality of my movies blew me away!

Date of experience: June 19, 2021
Virginia
1 review
0 helpful votes
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The process of finding the exact novel I wanted, in the format I preferred was quick, easy & precise.

Date of experience: June 19, 2021
New York
1 review
0 helpful votes
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When I entered the book title plus "Audio CD" in the search bar, I was given two choices, Used/Fair ($10.00) or New ($1300). Then I selected SHOW ALL. From that screen, I selected AUDIO BOOKS and found a new version (from the same seller) for $6.50 (which I purchased). Huh? What's going on here? PWM

Date of experience: June 19, 2021
New York
1 review
0 helpful votes
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Good experience...
June 19, 2021

Good experience... would have liked to keep one item which was exchanged for another in the 'Optimize Cart' option. It's a great option, but it wasn't clear whether I could accept some, but not ALL of the suggestions.
If that could be clarified and buyer could select which optimizations they, buyer wants and which do not want, would be great.

Date of experience: June 19, 2021
Canada
1 review
0 helpful votes
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Autofill of my new address made two mistakes - Province of Ontario, not ON - postal code entered with no space in between the first and last three letters/numbers

Fyi

Date of experience: June 19, 2021
Massachusetts
1 review
0 helpful votes
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Efficient / straightforward
Thank you.
NOTE: If you publish my feedback, please do not use my last time - just "Bonnie Jo" - thank you.

Date of experience: June 19, 2021
Texas
1 review
0 helpful votes
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There was only one seller/purchase option, so it was an easy choice. Besides, this is not my first purchase on Alibris, so navigating the site was a breeze.

Date of experience: June 19, 2021
California
1 review
0 helpful votes
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Very good so far, but we'll see when the book arrives.

Date of experience: June 19, 2021
Michigan
1 review
0 helpful votes
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I am enjoying shopping on Alibris is a groovy experience.

Date of experience: June 19, 2021
Washington
1 review
0 helpful votes
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You provide all the answers to my questions at the time of purchase.

Date of experience: June 19, 2021
New Mexico
1 review
0 helpful votes
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I have been using Alibris for quite some time. No problems. So far!

Date of experience: June 19, 2021
Colorado
1 review
0 helpful votes
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I wanted the book to be shipped to me directly and I spent several moments trying to find the site to do this. Other than that, I had no problems placing my order.

Date of experience: June 19, 2021
Florida
2 reviews
0 helpful votes
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Alibris can always be counted on to have a good selection and quick service.

Date of experience: June 19, 2021
New York
1 review
0 helpful votes
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Shipping can be a bit expensive, but everything else is good: Site layout, actual book prices, selection, etc.

Date of experience: June 19, 2021