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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Found a copy not available on competitor's site (I had checked on Abebooks.com) and the price was better.
Wish one could filter for hardcover first editions and/or condition by genre/category rather than have to include Author, Title, etc.
The interface is clean and quick. Also, I found what I was looking for, which is a huge bonus, you know? Cheers!
Book was ordered in April as a gift, promised for May delivery, then nothing happened; originating seller when contacted said it was an Alibris problem, when I contacted Alibris I got a cheerful answer and then no results, book was eventually in June identified as unavailable. Another one is now supposed to be on the way, I have made sure it is to be sent directly to me,
Will feel more satisfied when it actually arrives.
I found what I was looking for at a fair price and I ordered it.
Sorry but losing one of the publications is not good.
Looking forward to receiving the book. Hope the shipping is as fast and good as it was to buy the book. Where will the book be shipped from?
It would be helpful if sellers were encouraged to post an actual photo(s) of the book they are selling, in their listing for rare books in the over-$200 price category.
Quickly found a hardcover copy of the book I wanted.
So far it has been great. But it is too soon to know everything, because the items have not been delivered
Signed up for emails, did NOT receive discount on order! No coupon code mailed to my email address, either
All shopping experiences with Alibris have been very good.
Quick, accurate references with basic source words
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

