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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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There was some confusion about what was in my cart. I had to re submit my order. Otherwise, everything was fine.
You are by far the best book seller I have ever found! I recommend you to my whole business network!
I found exactly what I wanted at a great price, easy to order, website works fine.
Easy ordering, great selection and they even gave me a coupon!
Nice layout of price options for purchasing school books. Site is easy to use.
It was a little weird and kinda hard to navigate but it worked
This website was easy to access and easy to interact with. Now, hopefully my book shows up and my information isn't stolen!
Price s right, ordering and payment options perfect
You have a lot of great books and I like how easy it is to ascertain the condition of a book and the quality of the sellers... much obliged~Cat
Lots of books, good prices, easy to order. But some other places have free shipping which makes the total less.
Nice easy check out. Reasonable price for item and shipping. Thank you
Fair price easy well organized checkout process
Thank you
I really love how easy it was to search for items.
Pretty easy to navigate, update filters, and choose exactly what I want
Aside from the PayPal having some kind of trouble while I was trying to pay for the book I ordered, your website is very user friendly. May I suggest an additional shipping button for overnight or two-day delivery from FEDEX or UPS. USPS takes an inordinate amount of time to deliver books. It took USPS more than a month to deliver what I ordered in June 24 from you.
Not always clear when searching for the edition number
I wish I could see whether expedited shipping was available before adding to cart.
I loved that the university bookstore listed Alibris as an option for each course's required texts. The whole process was so easy. I tried to pick sellers that are close to my mailing address to reduce shipping time and the carbon used for shipping. I only hope that all the books arrive on time.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

