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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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This book will be for me a way to have things to talk about whenever I see my son. He wrote it. My shopping experience is great
Wish I could remove irrelevant addresses from address book. It defaults to a one-time gift, instead of defaulting to me!
Your site is very user friendly, and the prices are great!
Website was easy to navigate! And price was great! Thank you!
Everything was quick and easy so far - depends on how long it takes for my book to arrive...
I had no issues. However the layout of the website is a bit sketchy to me. But overall good selection of books and quick delivery times. Just have to see if I get the books.
Found what I needed, at a reasonable price and the check-out was quick and easy.
Quick, easy. Good information on the book's condition. Of course I won't know how accurate it is until the book comes.
Excellent service on a hard to find selection. Also convenient to order as a guest.
For gift orders it would be nice to have a space for a gift message.
Found what I was looking for in no time and had multiple copies to choose from.
I was able to update my credit card number but not my telephone number. Otherwise everything was fine.
So far, so good. Easy to find what I wanted, easy to choose from different sellers, easy to purchase. Nice website.
About the cheapest books I can find! This website has helped me through college often!
I've ordered through here before and was not disappointed
Much easier than finding correct editions of textbooks on Amazon
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

