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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Some tomes i recieve the wrong book sometines i ask for hard cover and get paper back
All book descriptions should contain synopses, or at least a table of contents.
The book I needed was out of print and hard to find. Alubris has what I needed and the order process was very simple.
It is good to find books I want to read at reasonable prices.
Shipping cost too high... probably won't order again
I found the book I wanted and placed it in my cart.
I tried to use the search feature to find more titles from the same seller and qualify for discounted shipping.
When I searched the seller's inventory by author's name, I couldn't even find the title I'd just ordered.
I then logged in and found that my cart was emptied and I could not find the same book from the seller I wanted. So that seller lost some business when I found the same book elsewhere.
Why do you make it difficult to do additional business with the same seller?
When I went to check out, a variety of other titles were recommended but without a way to search the existing seller's inventory.
I then tried to correct an old shipping address you had on file, but all I could do was add a new one. I could not delete an address I no longer use.
Truly unimpressed with your system. Unlikely to look to Alibris in future.
For the most part good... every now and then a book takes longer than anticipated
I love how you gave an option for better prices, than what I selected!
Great selection with all details clearly presented!
Very easily found the book I was looking for. Great Price
I always find what I need at a low price here. Whether it is school books or pleasure reading. Most of the time when I compare prices, this cite comes out on top. One nitpick thing for me is that some of the books do not have summaries of what they are about. Otherewise, shipping comes on the date expected and sometimes before.
It was a quick transaction however it did slow down somewhat when I was checking out as a member and I kept getting a message that I was a guest. It finally worked out.
Great prices on used books. Checkout was very easy!
Buying multiple books at various supplies, there must be a way to consolidate or offer discounted shipping charges? Shipping was 5 times the purchase. Also, at current shipping cost, timeline should be reduced?
Kinda hard to figure out your coupon code system and then PayPal doesn't recalculate until after you advance the initial screen. Confusing and not as good an ABE which is a better site.
Love getting dictionaries and books from this site. Never had an issue.
Searching for books at easy. Some of the shipping cost are high. Otherwise there is a good selection for children.
Amazon better watch out! Alibris is a great site for quality books.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

