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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Concise description of book condition appreciated! To use ordering format
Have never had a problem when purchasing from alibris. It's my go to bookstore
Good discounts. Its really great to see cause I'm a college student and I struggle with money. So this is super helpful to me.
The est. Shipping cost shown after I proceeded to checkput made me afraid to go any further. After i did go ahead the dhipping cost did revert back to standard. A relief that came after I'd slready entered my credit card info.
Best and cheapest and most reliable used books on the internet.
I was going to order about 6 different books and I had downsize my order to only two books because of the excessive shipping charges. That should tell you something!
I love that you can choose to buy from smaller book stores and the selection is out of this world, I have found every book I've wanted thus far on this site.
I love the prices of the books and the ease of ordering.
I had to create a new email account in order to complete this transaction. Every time I request help with my old account your replies to my regular email *******@hotmail.com do not arrive. Tried to remedy for several years, even took time to hand write you a letter in hopes we could overcome this hurdle... Overall I like books, have ordered from you numerous times, however I have had to create a number of new email accounts to complete my transactions. I miss Better World Books from your venders..
Your shipping said 3 to seven days, but now that I've given you my credit card and the order went through it says 3 to 10. Please update your site because this is very disappointing.
I like the option to purchase a used textbook instead of relying on the college's bookstore new price.
Very affordable and quick to purchase. They shipping is very highly priced..
Happy to get large print and you've made it easy to order.
I found what I wanted quickly and ordering was easily completed.
Very easy to find what your looking for at a bargain price!
Easy ordering I will let you know how the shipping goes
Found what I wanted at reasonable price; easy to order
I found the book I need both quickly and at a reasonable price.
Alibris comes highly recommended by friends and fellow "bookies". Ease of use multiple options makes the site very user friendly.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

