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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,018
value
12,461
shipping
12,451
quality
12,445
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Look this site, always finding great books at even greater prices.

Date of experience: August 25, 2021
Virginia
1 review
0 helpful votes
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Wow just what I wanted
August 26, 2021

Wow just what I wanted. Great price. This VW book is replacing one destroyed do to flooding.

Date of experience: August 25, 2021
Florida
1 review
0 helpful votes
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Easy to navigate and find what you are looking for.

Date of experience: August 25, 2021
North Carolina
1 review
0 helpful votes
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With a Google search I found the book quickly. The page layout made finding the best price easy. The check out was quick and easy even without a prior account.

Date of experience: August 25, 2021
New York
1 review
0 helpful votes
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Some books were very damaged, but I guess that's what I signed up for! Prices are worth it.

Date of experience: August 25, 2021
Kentucky
3 reviews
3 helpful votes
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Easy to find the book I wanted at the best price online, easy to check out. I'll be back.

Date of experience: August 25, 2021
Tennessee
1 review
0 helpful votes
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The process was easy to do and straight to the point.

Date of experience: August 25, 2021
Minnesota
1 review
0 helpful votes
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I almost always find the books i want/need and in a wide variety that fit my price range

Date of experience: August 25, 2021
Puerto Rico
1 review
0 helpful votes
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Good, very accessible and amazing prices. Will shop again.

Date of experience: August 25, 2021
Georgia
1 review
0 helpful votes
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Real cheap prices low shipping cost and great timely matter

Date of experience: August 25, 2021
Texas
1 review
0 helpful votes
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Easy to find exactly what I was looking for, for bargain prices.

Date of experience: August 25, 2021
California
1 review
0 helpful votes
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Needed help
August 25, 2021

Needed help. Quick response to my email. Thank you

Date of experience: August 25, 2021
Texas
1 review
0 helpful votes
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It was fine
August 25, 2021

It was fine. I didn't realize I would be charged shipping for each individual item.

Date of experience: August 25, 2021
Georgia
1 review
0 helpful votes
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Please give more detail about condition of used books similar to what amazon does.

Date of experience: August 25, 2021
Canada
1 review
0 helpful votes
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The Alibris site is reliable and easy to navigate. I have used Alibris for many years now to locate treasured hardcopies.

Date of experience: August 25, 2021
California
1 review
0 helpful votes
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Only problem code for $5.00 off $50.00 or more would not go through on my order of $51.14?

Date of experience: August 25, 2021
Texas
1 review
0 helpful votes
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Was able to find all my textbooks for such a good price.

Date of experience: August 25, 2021
Texas
1 review
0 helpful votes
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A maze to change shipping address or billing address

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 25, 2021
Florida
2 reviews
0 helpful votes
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Very easy to navigate and find what I was looking for!

Date of experience: August 25, 2021
Ohio
1 review
0 helpful votes
Follow mickayla F.
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Its very hard to process checkout orders and gain access to your book after

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 25, 2021