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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Look this site, always finding great books at even greater prices.
Wow just what I wanted. Great price. This VW book is replacing one destroyed do to flooding.
Easy to navigate and find what you are looking for.
With a Google search I found the book quickly. The page layout made finding the best price easy. The check out was quick and easy even without a prior account.
Some books were very damaged, but I guess that's what I signed up for! Prices are worth it.
Easy to find the book I wanted at the best price online, easy to check out. I'll be back.
The process was easy to do and straight to the point.
I almost always find the books i want/need and in a wide variety that fit my price range
Good, very accessible and amazing prices. Will shop again.
Real cheap prices low shipping cost and great timely matter
Easy to find exactly what I was looking for, for bargain prices.
Needed help. Quick response to my email. Thank you
It was fine. I didn't realize I would be charged shipping for each individual item.
Please give more detail about condition of used books similar to what amazon does.
The Alibris site is reliable and easy to navigate. I have used Alibris for many years now to locate treasured hardcopies.
Only problem code for $5.00 off $50.00 or more would not go through on my order of $51.14?
Was able to find all my textbooks for such a good price.
A maze to change shipping address or billing address
Very easy to navigate and find what I was looking for!
Its very hard to process checkout orders and gain access to your book after
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

