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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It has been very easy to use. I would use Alibris again when looking for books. (I'm a first time user).
My cancel was ordered following an email saying it was ready to ship! If the book isn't available at the specific retailer, why can customers go through the whole payment process? I need these books for school and I've already had issues with other people, I don't need issues here too.
Your purchase format is easy to understand and navigate.
Thank you for the great deal on my book selections
Thank you for having the book that I need in my college classes. Our book store on campus did not have it.
It was very enjoyable to find all these crochet and needlework books!
I have used this site many times all with success.
My experience with Alibris, every time I need a book is excellent.
Is shipping for 2 small childrens books have to be that much?
It was very easy to find the books I needed for school.
I have never shopped with you before and I was delighted with how easy it was to purchase books and sign in to your web site. Thanks
User friendly site. Easily found what I was looking for.
It was easy to order my book from Alibris online! Thanks
Just ordered, haven't received yet, but time will tell.
I have a $5.00 credit on my PayPal account. I hope it will apply to this transaction.
Found what I was looking for quickly and easily at a fair price. Checkout is super easy and convenient.
Easy to order, and you have all the books I was looking for.
Alibris is always my go-to marketplace for books, as I feel that independent booksellers are not undermined by "prime" deals from faceless behemoths as they seem to be in a certain other online marketplace.
Hope I get my book and I get it when it says. The experience so far has been quick and amazing thanks
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

