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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,014
value
12,392
shipping
12,382
quality
12,376
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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It has been very easy to use
August 24, 2021

It has been very easy to use. I would use Alibris again when looking for books. (I'm a first time user).

Date of experience: August 24, 2021
Nebraska
1 review
0 helpful votes
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My cancel was ordered following an email saying it was ready to ship! If the book isn't available at the specific retailer, why can customers go through the whole payment process? I need these books for school and I've already had issues with other people, I don't need issues here too.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 24, 2021
Pennsylvania
1 review
0 helpful votes
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Your purchase format is easy to understand and navigate.

Date of experience: August 24, 2021
South Carolina
1 review
0 helpful votes
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Thank you for the great deal on my book selections

Date of experience: August 24, 2021
Mississippi
1 review
0 helpful votes
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Thank you for having the book that I need in my college classes. Our book store on campus did not have it.

Date of experience: August 24, 2021
New Mexico
1 review
0 helpful votes
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It was very enjoyable to find all these crochet and needlework books!

Date of experience: August 24, 2021
Wisconsin
2 reviews
0 helpful votes
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I have used this site many times all with success.

Date of experience: August 24, 2021
Puerto Rico
2 reviews
0 helpful votes
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My experience with Alibris, every time I need a book is excellent.

Date of experience: August 24, 2021
Massachusetts
1 review
0 helpful votes
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Is shipping for 2 small childrens books have to be that much?

Date of experience: August 24, 2021
Texas
1 review
0 helpful votes
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It was very easy to find the books I needed for school.

Date of experience: August 24, 2021
Idaho
2 reviews
0 helpful votes
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I have never shopped with you before and I was delighted with how easy it was to purchase books and sign in to your web site. Thanks

Date of experience: August 24, 2021
California
1 review
0 helpful votes
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User friendly site
August 24, 2021

User friendly site. Easily found what I was looking for.

Date of experience: August 24, 2021
New York
1 review
0 helpful votes
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It was easy to order my book from Alibris online! Thanks

Date of experience: August 24, 2021
New York
1 review
0 helpful votes
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Just ordered, haven't received yet, but time will tell.

Date of experience: August 24, 2021
Massachusetts
1 review
0 helpful votes
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I have a $5.00 credit on my PayPal account. I hope it will apply to this transaction.

Date of experience: August 24, 2021
New York
1 review
0 helpful votes
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Found what I was looking for quickly and easily at a fair price. Checkout is super easy and convenient.

Date of experience: August 24, 2021
Utah
1 review
0 helpful votes
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Easy to order, and you have all the books I was looking for.

Date of experience: August 24, 2021
Illinois
1 review
0 helpful votes
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Alibris is always my go-to marketplace for books, as I feel that independent booksellers are not undermined by "prime" deals from faceless behemoths as they seem to be in a certain other online marketplace.

Date of experience: August 23, 2021
New York
1 review
0 helpful votes
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Hope I get my book and I get it when it says. The experience so far has been quick and amazing thanks

Date of experience: August 23, 2021
Texas
1 review
0 helpful votes
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Great prices!
August 24, 2021

Great prices! Glad I found this store. Will return often!

Date of experience: August 23, 2021