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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,012
value
12,354
shipping
12,344
quality
12,338
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
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Took awhile for the site to place my order tonight
October 17, 2021
Updated review

Took awhile for the site to place my order tonight - received a message to try again --. The first book I just received was in disappointing shape ((Spine needed taping)). I am trying another order now of three more books and hope they are in better shape.

Date of experience: September 16, 2021

CONFUSING...
September 7, 2021
Previous review

CONFUSING... SHIPPING INFO. IF I BUY MORE THAN ONE (1) BOOK FROM THE SAME SELLER AM I CHARGED $3.99 FOR EACH BOOK SENT?

Date of experience: September 7, 2021
Virginia
1 review
0 helpful votes
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So easy spelling did not matter broad search helps

Date of experience: September 16, 2021
New Mexico
3 reviews
0 helpful votes
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I found what I was looking for at reasonable prices.

Date of experience: September 16, 2021
Delaware
1 review
0 helpful votes
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The shopping was a good experience but the shipping was a little steep. I realized they were shipped from different vendors.

Date of experience: September 16, 2021
Florida
2 reviews
0 helpful votes
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I always have a good shopping experience at Alibris. Thanks so much.

Date of experience: September 16, 2021
Washington
1 review
0 helpful votes
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Looked like there was a coupon, then I was supposed...
October 17, 2021
Updated review

Looked like there was a coupon, then I was supposed to choose pix of trucks and did, and it said I did it wrong, so I tried 3-4 times (a fire engine isn't a truck? WHAT?) and was tearing my hair. Closed it out, came back and started over. I'd as soon not feel snookered by the fecking $5 off coupon.

Date of experience: September 16, 2021

It's fine, although it would be nice occasionally to...
February 10, 2021
Previous review

It's fine, although it would be nice occasionally to get a deal, like free shipping... the selection of used books is extensive, too bad many of them are in not great shape (water damage, etc.), but I'd rather read than 'collect'.

Date of experience: February 9, 2021
New York
1 review
0 helpful votes
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Easy to follow...
September 17, 2021

Easy to follow... did not take too long, including creating password.

Date of experience: September 16, 2021
Indiana
3 reviews
0 helpful votes
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Easy to find what I wanted, great price, fast checkout/payment process.

Date of experience: September 16, 2021
New Mexico
1 review
0 helpful votes
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Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: September 16, 2021
California
1 review
0 helpful votes
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Not Amazon
September 16, 2021

Not Amazon. Supports local bookstores. Great website. 5 stars!

Date of experience: September 16, 2021
Texas
1 review
0 helpful votes
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Received a coupon code for signing up
September 16, 2021

Received a coupon code for signing up - did not receive the memo that it was only good on orders over $50, so that was misleading. HOWEVER, the books I needed were in stock at a fair price.

Date of experience: September 16, 2021
Pennsylvania
1 review
0 helpful votes
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Books easy to find when i type in the title and/or...
September 16, 2021
Updated review

Books easy to find when i type in the title and/or author.

Date of experience: September 16, 2021

Once i type in author and or title of book, it's very...
September 7, 2021
Previous review

Once i type in author and or title of book, it's very easy to find.

Date of experience: September 6, 2021

Books easy to find, good prices
August 16, 2021
Previous review

Books easy to find, good prices.

Date of experience: August 16, 2021
Connecticut
1 review
0 helpful votes
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-It should be cheaper to ship multiple books from a single seller...
-There should be a way to have sellers closer to your geographic area go to the top of the list that way books can arrive sooner.
-There also should be some way to prompt a buyer who's ordering multiple books if they would like to try to purchase from the same seller.

Date of experience: September 16, 2021
Georgia
1 review
0 helpful votes
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Easy to find the book I was looking for and the web site makes it extremely easy to place an order.

Date of experience: September 16, 2021
Connecticut
1 review
0 helpful votes
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Quick and easy, looking forward to receiving my order.

Date of experience: September 16, 2021
Kentucky
1 review
0 helpful votes
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When I want a hard copy of a specific book, Alibris is always my go-to site. They have yet to let me down.

Date of experience: September 16, 2021
Florida
2 reviews
0 helpful votes
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Great place to buy used books as it is quick and easy.

Date of experience: September 16, 2021
Illinois
1 review
0 helpful votes
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I like Alibris
September 16, 2021
Updated review

I like Alibris. I have used Alibris for many years. I have never had a bad experience.

Date of experience: September 16, 2021

Found my book at a good price, in great condition,...
August 30, 2021
Previous review

Found my book at a good price, in great condition, and the check out process was easy.

Date of experience: August 30, 2021
Oregon
1 review
0 helpful votes
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It's frustrating that books are listed but unavailable
October 16, 2021
Updated review

It's frustrating that books are listed but unavailable. And we don't find this out for days after our order.

Date of experience: September 16, 2021

Every book I order I find out TWO DAYS LATER that it's...
October 15, 2021
Previous review

Every book I order I find out TWO DAYS LATER that it's not in stock anymore. If you don't have it, DON'T OFFER IT!

Date of experience: September 15, 2021
Pennsylvania
1 review
0 helpful votes
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I like this site
September 16, 2021
Updated review

I like this site. I'm not forced to have an account to not just buy something but to even find info about the product. Alibris usually has what I want and I can rest assure that I will get it a fair price. Also never had any problems dealing with the book sellers. Nice experience!

Date of experience: September 16, 2021

It's been wonderful
August 29, 2021
Previous review

It's been wonderful. I can usually find whatever it is I'm looking for and if I'm patient when shopping, I also get a better price, so it's a win win!

Date of experience: August 29, 2021