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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Took awhile for the site to place my order tonight - received a message to try again --. The first book I just received was in disappointing shape ((Spine needed taping)). I am trying another order now of three more books and hope they are in better shape.
CONFUSING... SHIPPING INFO. IF I BUY MORE THAN ONE (1) BOOK FROM THE SAME SELLER AM I CHARGED $3.99 FOR EACH BOOK SENT?
So easy spelling did not matter broad search helps
I found what I was looking for at reasonable prices.
The shopping was a good experience but the shipping was a little steep. I realized they were shipped from different vendors.
I always have a good shopping experience at Alibris. Thanks so much.
Looked like there was a coupon, then I was supposed to choose pix of trucks and did, and it said I did it wrong, so I tried 3-4 times (a fire engine isn't a truck? WHAT?) and was tearing my hair. Closed it out, came back and started over. I'd as soon not feel snookered by the fecking $5 off coupon.
It's fine, although it would be nice occasionally to get a deal, like free shipping... the selection of used books is extensive, too bad many of them are in not great shape (water damage, etc.), but I'd rather read than 'collect'.
Easy to follow... did not take too long, including creating password.
Easy to find what I wanted, great price, fast checkout/payment process.
Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!
Not Amazon. Supports local bookstores. Great website. 5 stars!
Received a coupon code for signing up - did not receive the memo that it was only good on orders over $50, so that was misleading. HOWEVER, the books I needed were in stock at a fair price.
Books easy to find when i type in the title and/or author.
Once i type in author and or title of book, it's very easy to find.
-It should be cheaper to ship multiple books from a single seller...
-There should be a way to have sellers closer to your geographic area go to the top of the list that way books can arrive sooner.
-There also should be some way to prompt a buyer who's ordering multiple books if they would like to try to purchase from the same seller.
Easy to find the book I was looking for and the web site makes it extremely easy to place an order.
Quick and easy, looking forward to receiving my order.
When I want a hard copy of a specific book, Alibris is always my go-to site. They have yet to let me down.
Great place to buy used books as it is quick and easy.
I like Alibris. I have used Alibris for many years. I have never had a bad experience.
Found my book at a good price, in great condition, and the check out process was easy.
It's frustrating that books are listed but unavailable. And we don't find this out for days after our order.
Every book I order I find out TWO DAYS LATER that it's not in stock anymore. If you don't have it, DON'T OFFER IT!
I like this site. I'm not forced to have an account to not just buy something but to even find info about the product. Alibris usually has what I want and I can rest assure that I will get it a fair price. Also never had any problems dealing with the book sellers. Nice experience!
It's been wonderful. I can usually find whatever it is I'm looking for and if I'm patient when shopping, I also get a better price, so it's a win win!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

