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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,012
value
12,354
shipping
12,344
quality
12,338
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Sometimes books arrive that don't match the condition description.

Date of experience: September 16, 2021
Missouri
1 review
0 helpful votes
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I lost an item I had in my cart as a guest when I signed in and had to reset my password. I could never find it again. It was a gift and I was very disappointed that it disappeared even after it should have come out of the cart.

Date of experience: September 16, 2021
North Carolina
1 review
0 helpful votes
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Easy to find books and simple process for checking out.

Date of experience: September 16, 2021
New York
1 review
0 helpful votes
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Quick and easy
September 16, 2021

Quick and easy. Will see how soon delivery occurs.

Date of experience: September 16, 2021
Colorado
1 review
0 helpful votes
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The next button to enter seemed a little slow to reaction had to press more than one time.

Date of experience: September 16, 2021
South Carolina
1 review
0 helpful votes
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Very easy
September 16, 2021

Very easy - thank you! By the way, how do I qualify for discounts? Is it by the amount of an order? Or some other way? I've tried and never been successful.

Date of experience: September 16, 2021
Texas
2 reviews
0 helpful votes
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Found what I wanted at a very reasonable price and it was easy to do.

Date of experience: September 16, 2021
New York
1 review
0 helpful votes
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Excellent selection & prices
September 16, 2021

Excellent selection & prices. Accurate descriptions of book condition.

Date of experience: September 16, 2021
South Carolina
1 review
0 helpful votes
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Pleased to find the books I needed
September 16, 2021

Pleased to find the books I needed. Purchase was simple and fast.

Date of experience: September 16, 2021
Kansas
1 review
0 helpful votes
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Easiest and cheapest way to find books out if print and not in stores.

Date of experience: September 16, 2021
California
1 review
0 helpful votes
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Fast easy
October 16, 2021

Fast easy. But was not clear if it was a rental. I need a hardcopy. For life time.?

Date of experience: September 16, 2021
Alabama
1 review
0 helpful votes
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Very easy to navigate around the website
September 16, 2021

Very easy to navigate around the website. Checkout process simple to do

Date of experience: September 15, 2021
California
1 review
0 helpful votes
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Listing specifies a shipping fee of 2.99. I see somewhere else that "standard" rate is $3.99 for a first book, then $2.99 for additional books, but the listing DID say $2.99. Not a big deal, obviously, and I'm a big fan of alibris, though I'm often buying books that cost more to ship than purchase, but still. Seems a bit odd. Thanks

Date of experience: September 15, 2021
Texas
1 review
0 helpful votes
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My first book didn't get and when coming back from vacation I reached out and although I wanted the book instead of a refund. They gave it to me quickly. I ended up just getting an audio book and giving alibris another chance and bought two more books because they were kind and efficient on trying to resolve my problem quickly.

Date of experience: September 15, 2021
Alabama
2 reviews
0 helpful votes
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I love Alibris and the great selection of books. I've always been able to find whatever book I'm looking for.

Date of experience: September 15, 2021
Illinois
1 review
0 helpful votes
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I'm very happy to find this book for a reasonable price. And the web site has been easy to navigate.

Date of experience: September 15, 2021
California
1 review
0 helpful votes
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I'll be a member for life
September 15, 2021

I'll be a member for life. Easy, cheap, reliable. Thank you

Date of experience: September 15, 2021
District of Columbia
1 review
0 helpful votes
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The site rendered poorly on my iPhone using safari. I had to click several times to find a view from which I could add books to my cart.

Once I had a cart, though, I choose alibis over abebooks because you made it easier to check out without creating an account. I was then delighted to see you had PayPal integration, so I didn't have to track down my wallet and enter credit card details.

Date of experience: September 15, 2021
Colorado
1 review
0 helpful votes
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I've had a good history, but the last couple times...
October 15, 2021
Updated review

I've had a good history, but the last couple times I've placed orders they have been wiped out & I needed to start from the beginning & re-enter all 27 book...

Date of experience: September 15, 2021

I love Alibris = I use their service & use it often!
April 27, 2021
Previous review

I love Alibris = I use their service & use it often!

Date of experience: April 27, 2021
Zimbabwe
1 review
0 helpful votes
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The system is easy and effective
September 15, 2021

The system is easy and effective. Also the books are cheap.

Date of experience: September 15, 2021