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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Have used alibris for many years, always satisfied.
It was not complicated as so many online shopping experiences are and it didn't try to trick me into signing up for something I didn't want. Some experiences are so complicated that I cancel the order. Thanks for keeping it simple.
Alibris has always been my go-to place for speed, accuracy, and all-round good service! Its wonderful that you have so many older books still available and at such convenient pricing. Thanks you!
Alibris is a comprehensive site for wonderful array of books and the purchase routine is clear and efficient. Bravo!
It would be nice if you offered more options for shipping to Alaska. Alaskans are sick of being treated like the bastard child of the US when it comes to shipping. It's absurd since it doesn't cost any more to ship here if using USPS Flat Rate. I have to ship to a relative in the lower 48 and then have them ship it to me to guarantee I receive my books in less than a months time.
Haven't received the goods yet, so the real test is yet to come: the quality of the book (no markings in text).
All I've done is order a book.
Not much to comment on.
All went well.
So far
So far, so good. I'd planned to order a paperback version, but what your company offered was a hardcover version. I'm hoping this will prove sturdier than the paperback I'd planned on since I'll be toting it back and forth to class, which would probably have have been too hard on a paperback text!
Was glad I could combine a couple of items into one order from the same place. And easy to do
I always shop here. Usually have the better prices.
Very nice way to shop for my reading material because I am shut in/
Love the affordability and the easy user interface of the site. I found exactly what I needed at the lowest price online AND could still afford to buy more. The price drop for combined shipping and lower cost booka is also a great feature, I got far more than I planned and still saved money. Better than Amazon *******%
I found what I needed easily and had no problems checking out.
Easy, quick, great prices. The only thing I am unhappy about is that the shipping costs more than the books.
Quick easy checkout. Just tired another seller, kept rejecting attempt to set up my passwords. This seller was easy.
It looks like you are adding tax to the cost of shipping. Shipping is not taxable.
Relatively easy to navigate, however the results could be slightly better organized.
It was easy to navigate and I was pleased that you had the book!
Found books I was looking for and transaction was very smooth!
A message popped up that said I just needed another $7+ to qualify for free shipping, but it wasn't clear that not all items were part of that deal, and it wasn't easy to figure out which books WERE included without spending more time than I wanted.
Love using Alibris for all my books needs. I have never had an issue with not finding a comic, cookbook, or other books here!
Enjoyed finding an excellent price on a book I intended to buy
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

