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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Love the inventory access to used books, but the shipping kills me!
Great to be back after a time and to find Alibris as helpful as ever.
It was easy to find the book I needed at a reasonable price. Thanks!
You usually have what I'm looking for and at affordable prices. You keep me sane!
I found most of the books I needed on this one site!
Easy, and the ability to compare sellers and prices is a great feature.
Alibris has always been a go to site for very interesting and obscure books in addition to well-known volumes. Always worthwhile took take a look.
Do not like having to choose credit card when Paypal is available, but do not like having to accept "cookies"
The ad said free shipping this weekend. I ordered within the time frame but I have been charged for shipping.
Yeah kind of awkward they wanted the abbreviation instead of the full state name lol. But I figured it out.
Found everything I was looking for at a great price.
So far, so good. I still need to get it, in good condition, and have it ay in good condition
Tedious to resolve change of password, only to find my cart empty.
DO NOT RISK YOUR MONEY.
Please know that the people operating this business and website:
#1) continue to use UNDERHANDED and FALSE communication tactics to make themselves appear legitimate,
#2) manipulate every communication to appear good for their image,
#3) will continue to manipulate the truths - my personal experience and so many people you see on here - except the naive and false people.
Conclusion: DO NOT RISK YOUR MONEY BUYING ANYTHING WITH THIS WEBSITE OR BUSINESS. They have NO RESPONSIBILITY and are WILLING TO LIE TO YOU (and everyone!) with their communications. They clearly lied with their communications to many people that you see on here and they will continue to do this. Be warned: do not use OR buy OR have anything to do with the people from this website!
Easy and fast. I was able to find what I was looking for at a reasonable price
I had never heard of Alibris before founding them on google and so far I'm satisfied with my experience.
Easy to find what I was looking for. Your site is easy to navigate.
I added this title to my cart at $1.45. My cart showed 1.45. When I logged in and checked cart, it said my cart was empty. So I chose another seller at $2. No big deal but somehow you have messed up the 2 sellers that were offering the title at 1.45. This type thing should not happen.
I have had great luck so far. I have not received any of the books so I can not rate the quality of the products, but the website is user-friendly and cost-effective. Very worthwhile if the product is as good as the potential.
I love ALibris and always try to purchase books from you. It's a bit chastening that the postage now equals the book prices!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

