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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,014
value
12,387
shipping
12,377
quality
12,371
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
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Everything has come as described and in a timely manner.

Date of experience: October 1, 2021
New York
1 review
0 helpful votes
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I think the shipping charge for additional books from the same seller is excessive.

Date of experience: October 1, 2021
Arizona
1 review
0 helpful votes
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The cart dropped and I had to go back and get the items I wanted. This was within a space of 15 minutes and suddenly the prices that you had advertised such as a $6 copy was no longer available (because it was in my phantom cart no longer viewable by me but still tagged from inventory). You really need to fix that.

Date of experience: October 1, 2021
Florida
1 review
0 helpful votes
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Shipping is way to expensive, I bought books for. 99 and paid $24 for shipping. The books will come 10 days or so. It's a lot for shipping.

Date of experience: October 1, 2021
Virginia
1 review
0 helpful votes
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Have not received the item yet, so I can't really say much about this experience

Date of experience: October 1, 2021
Ireland
1 review
0 helpful votes
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Easy to use and efficient information on a vintage book

Date of experience: October 1, 2021
Pennsylvania
1 review
0 helpful votes
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Easy to find what I need and quick and easy checkout.

Date of experience: September 30, 2021
District of Columbia
2 reviews
0 helpful votes
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It's too easy to spend money with your company. But thank you, anyway.

Date of experience: September 30, 2021
New York
1 review
0 helpful votes
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Very easy to use website, search function returns books germaine to interests.

Date of experience: September 30, 2021
Illinois
1 review
0 helpful votes
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Found exactly what I was looking for and easy to place my order. I like that I have an account so that if something is wrong I can easily figure it out.

Date of experience: September 30, 2021
Pennsylvania
1 review
0 helpful votes
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The shopping cart wasn't working
September 30, 2021

The shopping cart wasn't working. I tried 4 times before I could place my order.

Date of experience: September 30, 2021
Texas
1 review
0 helpful votes
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As a household of avid readers, we are grateful for being able to find and purchase everything we want to read in a way we can actually afford. Grateful for this site and all of the sellers.

Date of experience: September 30, 2021
New Mexico
1 review
0 helpful votes
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Love the selection and the functionality of the website! Thanks Y'all!

Date of experience: September 30, 2021
Ohio
1 review
0 helpful votes
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You should offer free shipping after a certain amount spent. I deducted over $50 worth of books because I'm not paying $50 worth of books because I'm not paying $50 for shipping. I'll get it free elsewhere.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2021
California
2 reviews
8 helpful votes
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Seattle Goodwill online shopping is easy to use. I appreciate that I can use PayPal.

Date of experience: September 30, 2021
Tennessee
1 review
0 helpful votes
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The site made it easy to find what I was looking for and submit my order! They had exactly what I wanted!

Date of experience: September 30, 2021
Missouri
1 review
0 helpful votes
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Great and easy
September 30, 2021

Great and easy. Every book I have received has been exactly as advertised.

Date of experience: September 30, 2021
Texas
1 review
0 helpful votes
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It would help however if you made clear the shipping method used -
Where i live, UPS and Ex deliver to home address - 200 Big Sky
But US mail and usps deliver only to P O Box 7923- so orders were refused by
Post office and returned since they had 200 Big Sky as address. Amybe you could just keep record of both addresses and use what is needed?
Prev

Date of experience: September 30, 2021
California
1 review
0 helpful votes
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Great price!
September 30, 2021

Great price! Condition is stated as new… I hope it is actually new when I receive it.

Date of experience: September 30, 2021
Vermont
1 review
0 helpful votes
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Easy to use Alibris online set up & amazing array of...
September 30, 2021
Updated review

Easy to use Alibris online set up & amazing array of books!

Date of experience: September 30, 2021

Shopping for my 2 Grandchildren to add to our Graham...
August 17, 2021
Previous review

Shopping for my 2 Grandchildren to add to our Graham Oakley Church Mice series - received in our VT home from 1 of yr USA sellers very quickly -my son (their Dad)has read to them & just ordered 1 another UK from to another Church Mice bk from UK seller for a good price & it will be here probably by their next visit according to seller. Alibris site's very easily searched & has lots we will find as they get older.

Date of experience: August 17, 2021