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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Everything has come as described and in a timely manner.
I think the shipping charge for additional books from the same seller is excessive.
The cart dropped and I had to go back and get the items I wanted. This was within a space of 15 minutes and suddenly the prices that you had advertised such as a $6 copy was no longer available (because it was in my phantom cart no longer viewable by me but still tagged from inventory). You really need to fix that.
Shipping is way to expensive, I bought books for. 99 and paid $24 for shipping. The books will come 10 days or so. It's a lot for shipping.
Have not received the item yet, so I can't really say much about this experience
Easy to use and efficient information on a vintage book
Easy to find what I need and quick and easy checkout.
It's too easy to spend money with your company. But thank you, anyway.
Very easy to use website, search function returns books germaine to interests.
Found exactly what I was looking for and easy to place my order. I like that I have an account so that if something is wrong I can easily figure it out.
The shopping cart wasn't working. I tried 4 times before I could place my order.
As a household of avid readers, we are grateful for being able to find and purchase everything we want to read in a way we can actually afford. Grateful for this site and all of the sellers.
Love the selection and the functionality of the website! Thanks Y'all!
You should offer free shipping after a certain amount spent. I deducted over $50 worth of books because I'm not paying $50 worth of books because I'm not paying $50 for shipping. I'll get it free elsewhere.
Seattle Goodwill online shopping is easy to use. I appreciate that I can use PayPal.
The site made it easy to find what I was looking for and submit my order! They had exactly what I wanted!
Great and easy. Every book I have received has been exactly as advertised.
It would help however if you made clear the shipping method used -
Where i live, UPS and Ex deliver to home address - 200 Big Sky
But US mail and usps deliver only to P O Box 7923- so orders were refused by
Post office and returned since they had 200 Big Sky as address. Amybe you could just keep record of both addresses and use what is needed?
Prev
Great price! Condition is stated as new… I hope it is actually new when I receive it.
Easy to use Alibris online set up & amazing array of books!
Shopping for my 2 Grandchildren to add to our Graham Oakley Church Mice series - received in our VT home from 1 of yr USA sellers very quickly -my son (their Dad)has read to them & just ordered 1 another UK from to another Church Mice bk from UK seller for a good price & it will be here probably by their next visit according to seller. Alibris site's very easily searched & has lots we will find as they get older.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

