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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,014
value
12,389
shipping
12,379
quality
12,373
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Great and easy
September 30, 2021

Great and easy. Every book I have received has been exactly as advertised.

Date of experience: September 30, 2021
Texas
1 review
0 helpful votes
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It would help however if you made clear the shipping method used -
Where i live, UPS and Ex deliver to home address - 200 Big Sky
But US mail and usps deliver only to P O Box 7923- so orders were refused by
Post office and returned since they had 200 Big Sky as address. Amybe you could just keep record of both addresses and use what is needed?
Prev

Date of experience: September 30, 2021
California
1 review
0 helpful votes
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Great price!
September 30, 2021

Great price! Condition is stated as new… I hope it is actually new when I receive it.

Date of experience: September 30, 2021
Vermont
1 review
0 helpful votes
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Easy to use Alibris online set up & amazing array of...
September 30, 2021
Updated review

Easy to use Alibris online set up & amazing array of books!

Date of experience: September 30, 2021

Shopping for my 2 Grandchildren to add to our Graham...
August 17, 2021
Previous review

Shopping for my 2 Grandchildren to add to our Graham Oakley Church Mice series - received in our VT home from 1 of yr USA sellers very quickly -my son (their Dad)has read to them & just ordered 1 another UK from to another Church Mice bk from UK seller for a good price & it will be here probably by their next visit according to seller. Alibris site's very easily searched & has lots we will find as they get older.

Date of experience: August 17, 2021
Washington
1 review
0 helpful votes
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Good, dank, i like the books, good prices, good stuff

Date of experience: September 30, 2021
Minnesota
1 review
0 helpful votes
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Love the ability to search for books across the country in one spot

Date of experience: September 30, 2021
Washington
1 review
0 helpful votes
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Great customer service
September 30, 2021

Great customer service. I had questions and the seller got back to me with answers the same day.

Date of experience: September 30, 2021
Florida
1 review
0 helpful votes
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Found what I wanted for a good price
September 30, 2021

Found what I wanted for a good price. Quick checkout. Well done!

Date of experience: September 30, 2021
Georgia
1 review
0 helpful votes
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Easy to find what I was looking for
September 30, 2021

Easy to find what I was looking for. Also easy to pay for my order.

Date of experience: September 30, 2021
California
1 review
0 helpful votes
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Purchase made easy, was not forced to 'create an account'. Would have liked an option for fast delivery & a specific delivery date. My friend's birthday is October 6.

Date of experience: September 29, 2021
Hawaii
1 review
0 helpful votes
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It is impossible to get customer service. I needed to change an address 30 seconds after ordering and it is impossible to reach anyone. Had to order a second book because no way to cancel or alter

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 29, 2021
New Zealand
1 review
0 helpful votes
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The collection of options via this website is convenient and provides a great deal of control and choice resulting in the titles and covers I'm looking for. I find it helpful to be able to preview the book covers.

Date of experience: September 29, 2021
Illinois
2 reviews
0 helpful votes
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Easy to sign up; easy to find books; easy order process; ability to use PayPal. Great experience so far!

Date of experience: September 29, 2021
Ohio
1 review
0 helpful votes
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Very easy!
September 30, 2021

Very easy! Found the book I needed for a great price! Easy pay with PayPal too!

Date of experience: September 29, 2021
California
1 review
0 helpful votes
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Love Alibris!
September 30, 2021

Love Alibris! Sellers generally give honest appraisals of their offerings.

Date of experience: September 29, 2021
Michigan
2 reviews
0 helpful votes
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Excellent service
September 30, 2021

Excellent service. Love shopping with you. Thanks fir your business.

Date of experience: September 29, 2021
Oklahoma
1 review
0 helpful votes
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Returns handled immediately only good experiences on several orders

Date of experience: September 29, 2021
California
1 review
0 helpful votes
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Shipping sorta slow but otherwise fabulous site, etc.

Date of experience: September 29, 2021
Montana
1 review
0 helpful votes
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My prior order was cancelled
October 29, 2021

My prior order was cancelled. All of the books now available are in lesser condition and cost more. I think the initial order was a bait and switch, meaning priced much lower than it should have been, and then leaving me to have to choose a lesser quality item when that lowballed order was cancelled. If I didn't need the book I would not shop with you.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 29, 2021
Florida
2 reviews
0 helpful votes
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Shopping has been simple, straightforward and no problem.

Date of experience: September 29, 2021