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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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The collection of options via this website is convenient and provides a great deal of control and choice resulting in the titles and covers I'm looking for. I find it helpful to be able to preview the book covers.
Easy to sign up; easy to find books; easy order process; ability to use PayPal. Great experience so far!
Very easy! Found the book I needed for a great price! Easy pay with PayPal too!
Love Alibris! Sellers generally give honest appraisals of their offerings.
Excellent service. Love shopping with you. Thanks fir your business.
Returns handled immediately only good experiences on several orders
Shipping sorta slow but otherwise fabulous site, etc.
My prior order was cancelled. All of the books now available are in lesser condition and cost more. I think the initial order was a bait and switch, meaning priced much lower than it should have been, and then leaving me to have to choose a lesser quality item when that lowballed order was cancelled. If I didn't need the book I would not shop with you.
Shopping has been simple, straightforward and no problem.
Found book I wanted on google - it was $33.74 on Amazon!?
Thank you so much!
It would be nice to see the shipping costs before placing the order
You said you'd give a coupon and you didn't. I put in the coupon code and nothing happened. I won't use your service again.
I am
New to your company but wanted to give it a try. I ordered 4 books from different sellers so will see how it goes.
Easy to follow "ordering process"; price is very competitive!
Site is easy to use, checkout easy and quick, many payment methods, secure!
Easy to find what I wanted. Would come back again.
User friendly website and good selection, good prices.
This is one of the easiest, most user friendly sites I have used. I also think your fees are reasonable and fair.
It is seamless - only the shipping costs seem excessive and for two of the three items purchased were more than the cost of the CDs.
Good, although free shipping was confusing since it showed a shipping charge at first, but zeroed out in my cart.
I have been using this site for a while, can be trusted
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members