On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have been using this site for a while, can be trusted
Some of the books are getting too expensive - not the sales that I used to get.
Easy to find books you're looking for at a good price - many thanks for enjoyable reading over the years!
Better than a poke in the eye with a dull stick. By far.
I had a cart FULL of books, then I realized how EXPENSIVE the shipping would be. I only purchase a fraction of what I really wanted. Happy I got a good deal on the books I needed. Disappointed I wasted A LOT of time looking for more books to put in the cart. It would have been helpful if my calculated total listed in my cart would have included the shipping. Then I had to go in and edit my cart and start the check out process over again, more wasted time.
Cheap and just what I wanted. Easy to navigate the website.
Easy to find items you have been looking for... Plus some other fun things. Reasonable pricing for items and shipping
Searching and ordering was easy enough. Lots of options from used to new.
Love the fact that each retailer has their own reviews. That coupled with the rating of the item makes Alibris my go to source for used books!
Quick and easy, so many choices and such good prices!
Everything well organized, easy to use website. And I am computer challenged but this made sense!
Seemed to be very safe and easy. Found books highest on my list readily.
Required feedback is a little annoying for a quick purchase.
Yesterday when placing this order I was offered some lower shipping costs but these lower costs were not offered to me when I finally placed my order. Why?
Not sure what the salutation request was for but today's experience was a good first timer.
Alibris had the book I wanted at a price I couldn't pass up! Super easy check out.
Great, I appreciate the format and being able to see the book stores the books will be shipping from, and great prices. I like to support individual book stores
The shipping is higher on alibris than on most of the other second books sites. I wasn't going to buy this book for that reason, but it seemed as if the shipping on this particular item was just $3.50. But when it went through, it was over $4 after all...
Much improved web layout for shopping and checkout!
This site was very easy to move thru no clutches. Very nice
Not a bad experience. You had what I wanted at a good price!
Finished one order and found another book I can't live without!
I emailed a question about a specific book listed. I received a quick, helpful response and made the decision to purchase here. There were many other options. This was the best offer.
Amazing books for cheap, but still in great condition.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members