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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy to find movies. Great prices and low shipping cost
No discounts for small sales to entice people to come back.
Too many steps. It's gotten too complicated just to order a book. I will find a site other than Alibris in the future.
Thanks. Great selection and prices. Easy send to relative's address.
Thank you for finding a replacement for my order and also offering me a quick refund on the original
A little hectic, but I have a password now and an account with you. Yea!
B Back Soon.
Alibris keeps giving sellers an OLD address, even though I've indicated a new one as the default address. They won't let me delete old addresses, either!
Of my 7 books, 6 will come from the same store. You are charging separate shipping for each book. That seems unfair. The store itself has a MUCH lower shipping price policy. But apparently they sell most of their used books through you; though I suspect that the actual item is at their store, not held by you.
I really like the cart optimizer feature.
I found exactly what I needed and was able to order from my home state.
Fast and easy. Security code box could have a prompt about how many digits the code should have and where to find on your card (3 vs 4 etc)
Good selection of new books and
Easy to use web site.
Easy to find the books I was searching for. Thank you.
Very difficult to correct billing address after error. It kept re-populating the old info & rejecting my payment. Frustrating.
Everything has come as described and in a timely manner.
I think the shipping charge for additional books from the same seller is excessive.
The cart dropped and I had to go back and get the items I wanted. This was within a space of 15 minutes and suddenly the prices that you had advertised such as a $6 copy was no longer available (because it was in my phantom cart no longer viewable by me but still tagged from inventory). You really need to fix that.
Shipping is way to expensive, I bought books for. 99 and paid $24 for shipping. The books will come 10 days or so. It's a lot for shipping.
Have not received the item yet, so I can't really say much about this experience
Easy to use and efficient information on a vintage book
Easy to find what I need and quick and easy checkout.
It's too easy to spend money with your company. But thank you, anyway.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members