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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Web site not clear on how to change billing address
Found item wanted as gift to sister when first looked. Easy to order, even changed her number. Good ol Abe
The website was a little buggy but I love this site!
Fast and easy to order, waiting to see how the shipping/receiving goes!
Recently received seven books from three dealers. All were prompt and in great condition. Thank you.
Love the easy to search website! Lots of wonderful books that fit my budget.
I had a coupon that was suppose to give me free shipping and $15 discount if I used before 11:59pm. I didn't get free shipping and I only got $2. Off a $46. Dollar order.
I always get the best prices, and merchandise always arrives on time
Found exactly what I needed at a great price... Thanks so much for the savings!
So far my ordering experience is good, but it also depends when am I going to get my package. It says 3 to 10 business days, thanks you
A little wordy for my taste, reference to UK shipping, complicates the process.
Very complicated menus for checking out, also, lost cart, item was not available, then searched to find original cart, item was found, lots of effort.
Excellent! Allows for easy modification of shipping address for people on the move!
You asked all the questions necessary for this order: card number, shipping address, confirmation. This info is important because I move around a lot. Thnk you so much! Helena seamour
Well done easy ordering experience looking forward to receiving my book.
Easy to use and navigate. There are a lot of choices! I can't believe the older titles. I will be back and shop again.
User-friendly website, good prices, excellent selection!
Even though I was entering the correct billing address for my Mastercard, your website would not accept it. (I tried 3 times.) I eventually gave in and had to use my other credit card (Visa).
First time shopping with you. Will see what I think after the product arrives.
Easy search for the books I wanted, easy check out!
Quick and always find what i am looking for at a best rice
So far, so good. We have yet to see if the book is in good condition and doesn't take too long to receive. I soooo appreciate that you didn't force me to "sign in" to your site. I came to your site to buy this book BECAUSE the first place I attempted was forcing me to "log in". You didn't. Thanks for that!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members