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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,023
value
12,553
shipping
12,543
quality
12,537
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Clear website, easy search and presentation of buying options

Date of experience: February 4, 2022
Texas
1 review
0 helpful votes
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I didn't see a space to enter my coupon code for free shipping :/

Date of experience: February 4, 2022
Pennsylvania
1 review
0 helpful votes
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I've ordered many books from Alibris and it's always...
February 4, 2022
Updated review

I've ordered many books from Alibris and it's always been outstanding.

Date of experience: February 4, 2022

I love Alibris...
November 2, 2021
Previous review

I love Alibris... I can easily find any book I like. It makes sense to recycle books!

Date of experience: November 1, 2021
New York
2 reviews
0 helpful votes
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Website is easy to navigate and price and quality of...
February 4, 2022
Updated review

Website is easy to navigate and price and quality of books is good!

Date of experience: February 4, 2022

I found exactly what I was looking for at a good price
October 26, 2021
Previous review

I found exactly what I was looking for at a good price.

Date of experience: October 26, 2021

Quick and easy!
April 23, 2021
Previous review

Quick and easy!

Date of experience: April 23, 2021
Texas
1 review
0 helpful votes
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The website said books were held in the cart 12 hours before being removed from cart. They were removed in about 30 minutes.

Date of experience: February 4, 2022
Arizona
1 review
0 helpful votes
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Please advise when I can expect to receive the book.

Date of experience: February 4, 2022
Washington
1 review
0 helpful votes
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Have always had great results when ordering with Alibris. Thanks for your service in having the books I request.

Date of experience: February 4, 2022
Michigan
2 reviews
0 helpful votes
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Loyal, if infrequent, user for over 25 years. Best sigle site resource for books on the web.

Date of experience: February 4, 2022
California
1 review
0 helpful votes
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Ease of getting through the process without having to read reams of technical explanation!

Date of experience: February 4, 2022
Nebraska
1 review
0 helpful votes
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Great and easy
February 4, 2022

Great and easy. Fair prices, easy to find books I wanted.

Date of experience: February 4, 2022
Texas
1 review
0 helpful votes
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There is no country listed on one of the books I ordered

Date of experience: February 4, 2022
California
1 review
0 helpful votes
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First book arrived VERY fast
February 4, 2022

First book arrived VERY fast. But really you should state which shipping service, and please consider standarizing on the USPS, they desparately need the revenue to stay in business despite deJoy's actions to destroy them. Please do not use UPS, they are CROOKS.

Date of experience: February 4, 2022
North Dakota
1 review
0 helpful votes
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The only complaints I have about Alibris are you can't see a total before you enter in your card and the stores don't do a discounted rate for multiple books from the same location.

Date of experience: February 4, 2022
Florida
1 review
0 helpful votes
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I should have been able to enter a coupon code according to an email I recieved. $15 coupon and free shipping. I did not get that. Pls credit my card.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2022
Texas
1 review
0 helpful votes
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Combine multiple books to get good price with free shipping. I love the deal

Date of experience: February 4, 2022
Illinois
1 review
0 helpful votes
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Easy to find what I would like to order and ordering process super simple!

Date of experience: February 4, 2022
Florida
1 review
0 helpful votes
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The site was easy to navigate without any issues. I will reserve one star until I see how quickly the book arrives.

Date of experience: February 4, 2022
VI
1 review
0 helpful votes
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Easy to find what I'm looking for
February 4, 2022
Updated review

Easy to find what I'm looking for - excellent selection of titles.

Date of experience: February 4, 2022

Quick and easy to find the books I'm looking for
January 12, 2022
Previous review

Quick and easy to find the books I'm looking for.

Date of experience: January 12, 2022
Texas
1 review
0 helpful votes
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Contains a plethora of astonishingly insightful books!

Date of experience: February 4, 2022
Massachusetts
1 review
0 helpful votes
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I found shopping to be great I was able to find the book I was looking for right away only problem I have is trying to submit this order it won't let me

Date of experience: February 4, 2022