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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Clear website, easy search and presentation of buying options
I didn't see a space to enter my coupon code for free shipping :/
I've ordered many books from Alibris and it's always been outstanding.
I love Alibris... I can easily find any book I like. It makes sense to recycle books!
Website is easy to navigate and price and quality of books is good!
I found exactly what I was looking for at a good price.
The website said books were held in the cart 12 hours before being removed from cart. They were removed in about 30 minutes.
Please advise when I can expect to receive the book.
Have always had great results when ordering with Alibris. Thanks for your service in having the books I request.
Loyal, if infrequent, user for over 25 years. Best sigle site resource for books on the web.
Ease of getting through the process without having to read reams of technical explanation!
Great and easy. Fair prices, easy to find books I wanted.
There is no country listed on one of the books I ordered
First book arrived VERY fast. But really you should state which shipping service, and please consider standarizing on the USPS, they desparately need the revenue to stay in business despite deJoy's actions to destroy them. Please do not use UPS, they are CROOKS.
The only complaints I have about Alibris are you can't see a total before you enter in your card and the stores don't do a discounted rate for multiple books from the same location.
I should have been able to enter a coupon code according to an email I recieved. $15 coupon and free shipping. I did not get that. Pls credit my card.
Combine multiple books to get good price with free shipping. I love the deal
Easy to find what I would like to order and ordering process super simple!
The site was easy to navigate without any issues. I will reserve one star until I see how quickly the book arrives.
Easy to find what I'm looking for - excellent selection of titles.
Quick and easy to find the books I'm looking for.
Contains a plethora of astonishingly insightful books!
I found shopping to be great I was able to find the book I was looking for right away only problem I have is trying to submit this order it won't let me
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

