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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,023
value
12,553
shipping
12,543
quality
12,537
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Iowa
1 review
0 helpful votes
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Always excellent process for good books on this site. Been a fan for over a decade.

Date of experience: February 5, 2022
Ohio
1 review
0 helpful votes
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Good selection of books with good prices. I've been shopping Alibris for 10+ years.

Date of experience: February 5, 2022
California
1 review
0 helpful votes
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Easy
February 5, 2022
Updated review

Easy. Friendly. Smooth. Good prices. In US, used books, no problem

Date of experience: February 5, 2022

Easy, friendly, best prices
October 15, 2021
Previous review

Easy, friendly, best prices

Date of experience: October 15, 2021
California
1 review
0 helpful votes
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Quick to find what I wanted
February 5, 2022

Quick to find what I wanted -- a specific translation

Date of experience: February 5, 2022
New Jersey
1 review
0 helpful votes
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Not bad
February 5, 2022

Not bad. Except you have to put all your info. It will be nice just to go as a guess and use PayPal

Date of experience: February 5, 2022
California
1 review
0 helpful votes
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Excellent selection with meaningful descriptions of...
February 5, 2022
Updated review

Excellent selection with meaningful descriptions of the books.

Date of experience: February 5, 2022

Well organized and displayed
December 17, 2021
Previous review

Well organized and displayed.

Date of experience: December 17, 2021

Always have the books I am looking for and it is a...
November 3, 2021
Previous review

Always have the books I am looking for and it is a quick check out.

Date of experience: November 2, 2021

Thank You for being there
October 2, 2021
Previous review

Thank You for being there.

Date of experience: October 2, 2021
Utah
1 review
0 helpful votes
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Always appreciate a quick shop on your site, thanks...
February 5, 2022
Updated review

Always appreciate a quick shop on your site, thanks and God Bless you all!

Date of experience: February 5, 2022

Great, thank you, glad you are here for us God Bless
January 22, 2022
Previous review

Great, thank you, glad you are here for us God Bless

Date of experience: January 21, 2022

Easy to do, but some shipping prices are TOO HIGH...
January 21, 2022
Previous review

Easy to do, but some shipping prices are TOO HIGH so I deleted them

Date of experience: January 21, 2022

Price of shipping is HIGH!
December 22, 2021
Previous review

Price of shipping is HIGH!

Date of experience: December 21, 2021

Thanks appreciate being able to find these for gifts
December 4, 2021
Previous review

Thanks appreciate being able to find these for gifts

Date of experience: December 3, 2021

Quick!
November 16, 2021
Previous review

Quick! Thank hyou

Date of experience: November 15, 2021

Thanks for your services
March 29, 2021
Previous review

Thanks for your services

Date of experience: March 29, 2021
Massachusetts
1 review
0 helpful votes
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Found the book I wanted easily and the ordering process was also easy.

Date of experience: February 5, 2022
Ohio
1 review
0 helpful votes
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Easy shopping on line
February 5, 2022
Updated review

Easy shopping on line. Excellent prices and availability!

Date of experience: February 5, 2022

So easy to shop the Alibris website and a large variety of both new & used books.

Date of experience: March 6, 2021
North Carolina
1 review
0 helpful votes
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I have shopped here before and was well-pleased. I am expecting the same results now.

Date of experience: February 5, 2022
Illinois
1 review
0 helpful votes
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So far so good
February 5, 2022

So far so good. Let's see when and what kind of condition the cd is in

Date of experience: February 5, 2022
Maine
1 review
0 helpful votes
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Grateful to discover this route of obtaining books.

Date of experience: February 5, 2022
New York
1 review
0 helpful votes
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It's always easy to shop on alibris
February 5, 2022

It's always easy to shop on alibris. I often want hard copies of books that I read on my Kindle--you never know when Amazon is going to delete something--and alibris is perfect for finding good, inexpensive ones.

Date of experience: February 5, 2022
Illinois
2 reviews
0 helpful votes
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Coupon switched from 15 off down to 8 off when paying

Date of experience: February 5, 2022
Texas
1 review
0 helpful votes
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First transaction but was certainly easy to process.

Date of experience: February 5, 2022
Illinois
1 review
0 helpful votes
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Great experience
February 5, 2022

Great experience. Book in stock. Shipping options are affordable.

Date of experience: February 5, 2022
Texas
1 review
0 helpful votes
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Poor interface
March 7, 2022

Poor interface. Too many buttons. Not clear. Had to spend too much time reviewing the order form to make sure I was getting what I ordered.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 5, 2022
New York
1 review
0 helpful votes
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Site is well laid out, shipping was clearly explained and defined, condition of used book was well described, book that was hard to find was in stock. Much appreciated.

Date of experience: February 4, 2022
Kentucky
1 review
0 helpful votes
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Well, I think that the information for shipping costs should be part of the cost base of the book before check out. I did enjoy pursuing the selection of books.
Overall it was a positive experience.

Date of experience: February 4, 2022
Colorado
1 review
0 helpful votes
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Our tax rate is for unincorporated 2.9%. There was no selection to indicate that.

Date of experience: February 4, 2022