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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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You have the book I want at a fair price. Now I hope the book is in good condition when it arrives and not overly dirty or torn.
$5 Coupon didn't work (Thanks) said I'd used it too many times - haven't bought a book for months!
You should subtract $5 dollars
Items disappeared from my shopping cart so I had to reorder. Then when I was checking out, the items were back, but all doubled, so I had to remove the duplicates.
Every time I order movies come relatively quick and in great shape.
I really like to read and I hope to order more novels in the future!
Book was inexpensive BUT, shipping timeframe was not shown early in the purchase process and expedited shipping was not an option?
I'm fine with my first experience with you so far, except that you shouldn't charge tax on shipping costs. I had a real problem with eBay concerning this same issue, and after complaining about it more than once, they finally corrected the problem. I hope you care more than eBay does about your customers and customer service. Thank you and have a good day! David
I almost always find what I want at a reasonable price.
I always find the unexpected when shopping alibis.
Easy to find what I was looking for. Excellent prices.
Excellent selections of book and print materials, helpful details about vendors. My only request is that Alibris could find a way to allow customers to see "inside" books -- Table of Contents, a few pages..., in order to read a sample of the writing. Thank you.
When I updated my email address, the form to update the email address did not update so it was not clear the update had occurred. I don't have access the old email address so if a confirmation was sent there I will never see it. I did not (as of about 10 minutes post update) receive an email at the new address.
Quick, easy and painless and books and cds to your door in a week or so.
Addressed my book search very quickly. Reasonable cost overall. Look forward to receiving the purchased item.
Great prices and value compared to the other book dealers.
Great experience so far I look to purchase more books in the future.
Not sure why I did not receive free shipping on items marked "free" shipping. Not good.
Your website does not behave well at all. I kept going through and endless loop of not being able to log in or reset a password and ended up going to Amazon which I hate doing. I decided to close everything and give it one more go, and I still had problems but finally got to a checkout instead of a blank screen. I wasted a lot of time for a simple purchase. Not good.
Wide selection and very good prices on used book but you seem to be making the big bucks on your shipping prices!
Your system makes it confusing whether you are really selling me both books at the same price.
Love this place. Would prefer shipping costs be listed prior to checkout.
I'm not sure if the movies I see are made for an American audience, because in the description it says language: French or language: Spanish. I've contacted one of the sellers trying to find out the answer.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members