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Alibris

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,015
value
12,432
shipping
12,422
quality
12,416
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Valerie M.
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I don't know if this is a rental also the system moved slow. I had to try many time to log in and place order.

Date of experience: February 7, 2022
California
1 review
0 helpful votes
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It's crazy to pay $4.49 shipping
February 7, 2022

It's crazy to pay $4.49 shipping - book rates should apply.

Date of experience: February 7, 2022
Missouri
1 review
0 helpful votes
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Looks like a great selection
February 7, 2022

Looks like a great selection. I will be back later

Date of experience: February 7, 2022
California
1 review
0 helpful votes
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We will see if I get my order, if it is correct, and if i receive in the time frame stated.

Date of experience: February 7, 2022
Pennsylvania
1 review
0 helpful votes
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Good search engines and wide variety of selections.

Date of experience: February 7, 2022
New York
1 review
0 helpful votes
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So far, so good
February 7, 2022

So far, so good. Looking forward to receiving the book.

Date of experience: February 7, 2022
Michigan
1 review
0 helpful votes
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Straightforward, simple, quick
February 7, 2022

Straightforward, simple, quick. Exactly as it should be. Thanks.

Date of experience: February 7, 2022
Louisiana
1 review
0 helpful votes
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Very satisfied with check out and finding the book I was looking for.

Date of experience: February 7, 2022
Virginia
4 reviews
0 helpful votes
Follow Helen C.
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Yes, it was a long time since i used this. I had to redue my pass word. When i went back to order again. The items were still in an unknown cart! I had to wait till the next day and sign in and than i found the items again to order. Its a program issue so far.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2022
Kentucky
2 reviews
0 helpful votes
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Found what I was looking for and ordering process was fast

Date of experience: February 7, 2022
Italy
1 review
0 helpful votes
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Recommended online shop
February 7, 2022

I got the parcel within the estimated time and the book is in excellent condition, even though it is used.
I'll buy from this shop again!

Date of experience: February 7, 2022
New York
1 review
0 helpful votes
Follow Barton P.
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It was a quick and easy purchase of a signed copy of a book I wanted.

Date of experience: February 7, 2022
Washington
1 review
0 helpful votes
Follow Miss M.
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I love how accurate and easy it is to find what i want to purchase and be able to do it promptly. Thank you.

Date of experience: February 7, 2022
Australia
2 reviews
0 helpful votes
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This shopping experience was great and a very good price, easily navigated, very happy with purchase.

Date of experience: February 7, 2022
Australia
1 review
0 helpful votes
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Fantastic to find a great book
February 7, 2022

Fantastic to find a great book. Ordering was easy and website user friendly.

Date of experience: February 7, 2022
North Carolina
1 review
0 helpful votes
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Re-setting my password on my phone was difficult. The font size was about 3 on my phone. No option to view my password reset. Took me about 10 times to get the passwords to match. I'm elderly, and cannot see well

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 6, 2022
Washington
1 review
0 helpful votes
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At this point, things look pretty good in the way of finding the book I wanted.

Date of experience: February 6, 2022
Georgia
1 review
0 helpful votes
Follow Samah H.
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Everything is very easy to navigate and I'm can't wait for my books to arrive!

Date of experience: February 6, 2022
Florida
1 review
0 helpful votes
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I may be having a few technical problems with my browser and/or my firewall. It keeps stalling my PayPal interface screen and it doesn't return me to Alibris. I appreciate having the credit card interface as an alternative.

Date of experience: February 6, 2022
Massachusetts
2 reviews
0 helpful votes
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Great selection presented in a very clear fashion so i can sometimes choose the condition while considering price.

Date of experience: February 6, 2022