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Alibris

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,018
value
12,453
shipping
12,443
quality
12,437
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Very easy to use
February 9, 2022

Very easy to use. Great deals, rare cd's. Extremely convenient...

Date of experience: February 9, 2022
Texas
1 review
0 helpful votes
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Ordered a textbook and it was supposed to arrive a...
March 11, 2022
Updated review

Ordered a textbook and it was supposed to arrive a week ago. Shipper's tracking says it should have arrived, but it has not. I checked and it did not accidentally go to one of my neighbors. Seller responded quickly to my concerns when I reached out. Alibris has not responded about refunds or replacing the lost package.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 9, 2022

Easy
January 19, 2022
Previous review

Easy. Had what I was looking for at a very low price

Date of experience: January 18, 2022
New York
6 reviews
0 helpful votes
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Very easy site to work with
February 9, 2022

Very easy site to work with. Straight foreward steps, no confusion and good prices. I'm very pleased.

Date of experience: February 9, 2022
Massachusetts
2 reviews
0 helpful votes
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Great price for 2 books even with the shipping fee

Date of experience: February 9, 2022
Louisiana
1 review
0 helpful votes
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Great place to shop popular books at a fraction of the cost!

Date of experience: February 9, 2022
Florida
3 reviews
0 helpful votes
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Quick and easy, add tge save password when logging in so I don't have to go searching or remembering it. I'm sure everyone have so many different passwords to remember, Thanks

Date of experience: February 9, 2022
Texas
1 review
0 helpful votes
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I purchase items on several used book sites. This is the most difficult to use. I have difficulty in getting to the contents of "my cart" when at the alibris window.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 9, 2022
Maryland
1 review
0 helpful votes
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Love the selections of books and dvds for my granddaughters.

Date of experience: February 8, 2022
Oklahoma
2 reviews
0 helpful votes
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I like these kinds of orders
February 9, 2022

I like these kinds of orders. They are simple and I am elderly. Thank you very much..

Date of experience: February 8, 2022
California
1 review
0 helpful votes
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Good price
February 9, 2022

Good price. Quick & easy. I'll be... back! Thank you!

Date of experience: February 8, 2022
Washington
1 review
0 helpful votes
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I always use youse guys first if I'm looking for oldies

Date of experience: February 8, 2022
Michigan
1 review
0 helpful votes
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Alibris is a great way to purchase books! I have personally bought over 70d books and they beat out all other book sellers!

Date of experience: February 8, 2022
Rhode Island
1 review
0 helpful votes
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I LOVE Alibris.com
February 9, 2022

I LOVE Alibris.com. I just wish I could somehow bundle shipping so that it was at least the price of the book I'm ordering. Lol

Date of experience: February 8, 2022
Canada
1 review
0 helpful votes
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Clearly laid out website with very clear information

Date of experience: February 8, 2022
New Jersey
1 review
0 helpful votes
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The books come in great condition, fast, and cheap!

Date of experience: February 8, 2022
Kansas
1 review
0 helpful votes
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Just starting with Alibris; this is my second book. So far it has been excellent.

Date of experience: February 8, 2022
Hawaii
1 review
0 helpful votes
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Easy to follow prompts
February 8, 2022

Easy to follow prompts. Found what I was looking for.

Date of experience: February 8, 2022
Colorado
1 review
0 helpful votes
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It was quick and easy to find what I wanted for a decent price.

Date of experience: February 8, 2022
Washington
1 review
0 helpful votes
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Was well presented, and reasonably easy to follow.

Date of experience: February 8, 2022
North Dakota
1 review
0 helpful votes
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Great!
February 8, 2022

Great! A bit unclear how to do the account thing. Also, I'd like to be able to send to another address as a gift so they do not receive the invoice but a note saying, 'Gift from...'

Date of experience: February 8, 2022