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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Real $#*!, tho the shipping is pricey and kind of a turn off (like yo mama)
For my first purchase (order #*******) I gave a better review, because I thought it was my misunderstanding of how the discount code works. For this, my second order (order #*******), I tried to enter the code again, thinking it wasn't valid for the first time. But it still doesn't make any difference to my total price! I think I will unsubscribe to the news letter, it seems like a scam to me.
Also, I would like to know please, if I had ordered my two books in the one transaction, would I have saved on the cost of freight? If so, any chance of you treating those two as one, please?
I signed up for a newsletter to get a discount but when I entered it [CODE: THANKYOU] you added 10% tax instead of subtracting a $5 discount! This was frustrating, I thought there was a mistake so, I tried to go back. That was a mistake, I had to reenter my details. Your web site could explain things better. But other than that, it was a pretty good experience.
Easy to use website, I had used before, so was familiar with it.
Had an easy time ordering and paying.
Beats the pants off abebooks: their site didn't work. Yours did and you got the order.
I found what I needed and it was easy to order at a great price.
Low prices and good quality books, found what I have been searching for :)
Clear and user friendly order form. Liked the opening screen that noted previous order had been placed as a guest and not with a user account.
Up to this point, very good- easy and clear.
Will rate seller upon reception of this important book.
Thank you
Always has fair prices and all the books I need for my education.
Good experience. Would love to see shipping with each item added (not last thing before you order).
Lots of used books in good shape and the prices are very fair.
I always find what I want here. Very user-friendly site.
I love shopping Alibris --- it's always so wonderful to discover a favorite out of print book!
Been a customer for years. Why cant i get free shipping?
Quickly found several books on topic I was interest.
I love this site -- I can find wonderful bargains, and the shipping isn't bad!
You can almost always find the books or music I am looking for!
No problems, easy to find the book I wanted from a store I like. Check out was quick and frustration free.
Found what I needed quickly and checkout was even faster.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

