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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,025
value
12,600
shipping
12,590
quality
12,584
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
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Completed order in 5 minutes
April 13, 2022
Updated review

Completed order in 5 minutes. I have been dealing with Alibris for over 20 years and I have never had a problem with them. Most of the books I order are ones I have read and I am getting them for friends.

Date of experience: April 12, 2022

Easy, fast and convenient
March 30, 2021
Previous review

Easy, fast and convenient.

Date of experience: March 30, 2021
California
1 review
0 helpful votes
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Experience was nice & smooth, will be back for more books soon. Thanks

Date of experience: April 12, 2022
Massachusetts
1 review
0 helpful votes
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It was very easy to find the book I was looking for! Thank you!

Sincerely, Lydia Simoneau

Date of experience: April 12, 2022
Virginia
1 review
0 helpful votes
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I landed from a DuckDuckGo search on exactly what I was looking for and the checkout process was easy and straight forward. Most websites are borderline jarring between advertising and attempts to be *too helpful*. Alibris is a rare and pleasant experience. Thanks.

Date of experience: April 12, 2022
Alaska
1 review
0 helpful votes
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We really enjoy Alibris
April 13, 2022

We really enjoy Alibris. You just never know what you'll find. I always recommend this site to all book lovers!

Date of experience: April 12, 2022
Missouri
1 review
0 helpful votes
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Replacing a book I let slip away... very timely read.

Date of experience: April 12, 2022
Virginia
1 review
0 helpful votes
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Very easy to order and incredible prices. Why shop anywhere else when it's all here.

Date of experience: April 12, 2022
North Carolina
1 review
0 helpful votes
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Simple interface, lots of payment options to choose from

Date of experience: April 12, 2022
Nevada
5 reviews
0 helpful votes
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Shipping is a bit high but found what I was looking for and then some!

Date of experience: April 12, 2022
Oregon
1 review
0 helpful votes
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There had to be an online site glitsch
May 12, 2022
Updated review

There had to be an online site glitsch. I was notifir=ed there was a site problem. I entered coupon code PAINT as my 2 orders were over $25. But the order was split into 2 separate ones, so NO discount!

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 12, 2022

EZ TO NAVIGATE
April 12, 2022
Previous review

EZ TO NAVIGATE

Date of experience: April 12, 2022
West Virginia
1 review
0 helpful votes
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I was surprised to see several books of the topic I was interested in.

Date of experience: April 12, 2022
Illinois
1 review
0 helpful votes
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Awesome
April 12, 2022

Awesome. Always get great results from Alibris and plan to use them forever.

Date of experience: April 12, 2022
California
1 review
0 helpful votes
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Shipping is high when ordering multiple items from one seller.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 12, 2022
Utah
1 review
0 helpful votes
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I love being able to order a book snytime, I would like more discount on shipping

Date of experience: April 12, 2022
Colorado
1 review
0 helpful votes
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Easy to use site
April 12, 2022

Easy to use site. Good selection and description of product.

Date of experience: April 12, 2022
Maryland
1 review
0 helpful votes
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Straight forward
April 12, 2022

Straight forward. Easy. Exactly what you said I would get, I got. Will definitely do it again.

Date of experience: April 12, 2022
Texas
1 review
0 helpful votes
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I am so appreciative of all the coupons and great service. Thank you

Date of experience: April 12, 2022

It get to my home quick
February 17, 2022
Previous review

It get to my home quick. That's awesome

Date of experience: February 17, 2022

Awesome awesome awesome
January 26, 2022
Previous review

Awesome awesome awesome

Date of experience: January 26, 2022

All praises and thank you
December 18, 2021
Previous review

All praises and thank you

Date of experience: December 18, 2021
Pennsylvania
1 review
0 helpful votes
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Easy to find what I'm looking for and to place order.

Date of experience: April 12, 2022
South Carolina
1 review
0 helpful votes
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Good information about the book
April 12, 2022

Good information about the book. Easy to navigate site.

Date of experience: April 12, 2022
Oregon
2 reviews
0 helpful votes
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All books that I have received have been exactly as described. I am very much satisfied.

Date of experience: April 12, 2022