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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Been a customer for years. Why cant i get free shipping?
Quickly found several books on topic I was interest.
I love this site -- I can find wonderful bargains, and the shipping isn't bad!
You can almost always find the books or music I am looking for!
No problems, easy to find the book I wanted from a store I like. Check out was quick and frustration free.
Found what I needed quickly and checkout was even faster.
Thanks for your service. I prefer to give my business to individual booksellers than to amazon.
Weird, annoying thing where the website found a cheaper copy of a book, but then it was deleted from my cart when I went to pay. I wasn't clearly notified and the order screen simply reset to the CC entry. I only noticed the book was gone because the order total changed. I had to back out of the order screen to add the original copy back, but it had increase $3 in the 5-minutes I was ordering. And during this process I had to enter my CC number 3 times, so a bit annoying.
I have an account but every time I tried to sign in I got the message that my email address was wrong. I tried to check out as a guest but got the message that the email address I entered was associated with an account. I'd try to sign in again using the exact same email address and still got the message that it was the wrong address!
Able to order Book great costs and decent delivery!
I found the site easy to navigate and a great selection to pick from.
Awesome experience shopping on this website it wont bring the bank. Read carefully edition in smaller print watch for that.
Your selection of books is wonderful! I found every book I was looking for. The prices are so reasonable, and your website is really easy to use. Thanks!
One of the fastest transactions I have encountered
It would have been nice if I didn't have to spend $50 for your welcome coupon to work.
I am happy I could get a coupon for my book. It is a hard one to find so it is good that Alibris could have made it accessible.
Rapid response from retail bookstore about the book format. Thanks!
All is well except that I signed up for the $5 off for signing up and it doesn't show on my bill.
You offer a wide variety of good, hard-to-find books and movies, and it's important for people to support NON-Amazon companies. Unfortunately, your website is very problematic. It has constant glitches causing items in the shopping cart to be deleted, and it makes it very difficult to add items to an existing shopping cart. If you want to continue shopping, you must select that option immediately on the first screen, because if you view the cart first, there's no easy way to continue shopping. There needs to be "Continue Shopping" options on every page, including the checkout page. I would have gladly ordered more books, but there was no easy way to do that without jeopardizing the items already in the cart, so I just checked out. Also, if you have more than one tab open for the website, it shows zero items in your shopping cart on the other tabs, making it difficult to use. When the website is more user friendly, I will be happy to purchase products from you.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

