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Alibris

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,015
value
12,392
shipping
12,382
quality
12,376
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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I tried to update my credit card
March 9, 2026

I tried to update my credit card. Your site indicated you had the updated info.The order would not go thru, until I inserted all the info manually== a lot of wasted time!

Date of experience: February 26, 2026
1 review
0 helpful votes
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Shipping should be reduced for return customers. You minimum for free shipping when customer wants one book is too high. I would purchase many more books if shipping were free or greatly reduced.

Date of experience: February 26, 2026
1 review
0 helpful votes
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It's disappointing to learn that even though I select a copy of a book that is eligible for free shipping, I don't learn until I view my cart at the end of my ordering that I did not qualify for any discount on shipping. I interpret this to mean that I only earn free shipping if all of my orders are from the same vendor. I'd appreciate it if you'd make this clearer during the search and selection process.

Date of experience: February 26, 2026
1 review
0 helpful votes
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Love Alibris!
March 8, 2026
Updated review

I have been ordering books from Alibris for many years. Always find the book I am looking for and I always discover new books that are great to read. There is such a big choice of subjects and authors. Never disappointed. 😀

Date of experience: February 26, 2026

Just love to read
August 24, 2025
Previous review

I have ordered from Alibris for so many years. Easy to search books on their website. Love the synopsis section and book details. The more I can learn about a book before purchasing, the better. Big selection, easy to place an order and receive text updates with shipment dates.

Date of experience: August 13, 2025
1 review
0 helpful votes
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The tiered shipping costs are confusing. Please find a way to make it clearer on the item sales pages that only subsequent books added from a shop are $3.50 to ship, not the first one.

Date of experience: February 26, 2026
Georgia
1 review
0 helpful votes
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Easy to navigate
March 8, 2026

Easy to navigate. Appreciate the short blurbs on what the book is about. Appreciate the reasonable prices and broad selection of topics.

Date of experience: February 26, 2026
1 review
0 helpful votes
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Always reliable.
March 8, 2026

Excellent service. But I don't understand the shipping charges. I try to order each item from the same place, but each item is shipped seperately.
I recommend Alibris often. I've been buying for many years, books and dvds.

Date of experience: February 26, 2026
Illinois
1 review
0 helpful votes
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Easy and good prices
March 8, 2026
Updated review

Easy and good prices. Would like to be able to return to shopping after starting to place order and to have books of same title listed or able to search by location so I could purchase from same location and save shipping and co2

Date of experience: February 26, 2026

Easy to find options
December 23, 2025
Previous review

Easy to find options. Appreciate that the location of shop makes it easier to get from one sources So can limit environmental impact of shipping. Would love to have that be even easier

Date of experience: December 12, 2025
Pennsylvania
1 review
0 helpful votes
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East to use website
March 8, 2026
Updated review

East to use website. Easy to use coupons. Checkout shows how to save some money, if you so choose. (I chose not to due to lower approval rating on the seller indicated.)

Date of experience: February 25, 2026

I usually have a good experience with Alibris' website
August 16, 2025
Previous review

I usually have a good experience with Alibris' website. The search engine works well.

Date of experience: August 5, 2025
Oregon
1 review
0 helpful votes
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I actually have to say that Alibris is my VERY FAVORITE used book site. I have one request and that is: when getting ready to check out, and looking at all the books I have in my cart, could u add a check box to check off only the books I want shipped at that time? Like if I realize I can't afford the huge shipping costs' then I want just a few books, not all in my cart. Thanks in advance for at least looking at my idea. Sincerely, Dee Hinds

Date of experience: February 25, 2026

If we, as customers, do the "leg work" to get books...
January 7, 2026
Previous review

If we, as customers, do the "leg work" to get books from one seller, instead of all different sellers, don't u think we, ass customers, should be allowed a break in shipping charges? I just bought 5 books and i found them all for sale at one seller.

Date of experience: December 28, 2025
Wisconsin
1 review
0 helpful votes
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Ok.Ok.Ok.Ok.Ok.Ok.Ok.Ok.Ok.Ok.Ok.Ok.Ok.Ok.Ok.Ok.Ok.Ok.Ok.Ok.Ok.Ok.

Date of experience: February 25, 2026
New Jersey
1 review
0 helpful votes
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Had difficulty logging in so created a new account. It was mildly frustrating but found a work around. Since there is no live customer service I made the best of the situation.

Date of experience: February 25, 2026
Vermont
1 review
0 helpful votes
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A good place to find out-of print- titles
March 7, 2026
Updated review

Alibris is one of my go to concerns to find out-of-print titles for my own collection or to share with others. They are easy to search, offer a wide variety, and reliable shipping and service.

Date of experience: February 25, 2026

I was able to find used copies of out of print books...
February 14, 2026
Previous review

I was able to find used copies of out of print books at a good price.

Date of experience: February 3, 2026
Florida
1 review
0 helpful votes
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The site is so user friendly and easy. I love supporting my local book stores, and here I feel like I'm helping other people's local book stores.

Date of experience: February 25, 2026
California
1 review
0 helpful votes
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Easy to search and find the books I need. Easy ordering process. Books clearly separated into new and used categories, along with customer feedback about the supplies of the books.

Date of experience: February 25, 2026
Virginia
1 review
0 helpful votes
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Took several tries before I could get the titles I'm looking for to appear; then for my sales info to be digested by your system.

Date of experience: February 25, 2026
Georgia
1 review
0 helpful votes
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I really appreciate being able to find the books i'm looking for. I especially like how easy it is to locate them in hardbacks when available.

Date of experience: February 25, 2026
Illinois
1 review
0 helpful votes
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OK, since I have to write something because alibris forced me to right a review in asking for some simple feedback... I was being charitable by giving the 4's I gave. Honestly, the search functions are frustrating. There are no meaningful photos of the books so you're never quite sure which edition you're getting. There are no dimensions so if you're looking for a particular size or format that's impossible to find out. The real price of any purchase is always increased by shipping costs and trying to save shipping with that consolidation tool might change the particular edition you wanted. So mostly I use Alibris when there aren't many choices and I don' t care what version I get. Also, at the end of the day I usually feel I wasted my time. I can often get a new edition and the specific one I want via Amazon with no shipping for much less than the used with shipping that is offered on Alibris.

Date of experience: February 25, 2026
Wisconsin
1 review
0 helpful votes
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Applying coupon was difficult, and now i MUST agree to submit to "sitejabber" (christ that sounds painful, esp for Dune fans) to submit feedback? Likelt to recommend sinks from 5 to 2, well done, Mike F

Date of experience: February 24, 2026
Thailand
1 review
0 helpful votes
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The seller Sunny Day was in constant contact with myself. He was helpful and offered outstanding advice.
Alibris provides a great service.

Date of experience: February 25, 2026