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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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With the exception of surveys like this, it was a wonderful experience. I absolutely never look at feedback before I purchase something, And I hate filling out these surveys.
I like the option of keeping books out of the landfill and/or being able to afford an edition I might not otherwise. Like that I can help support bookstores all over the country (world?) this way (hopefully independents, but sometimes they don't have the titles I want).
Super! I am creating and gifting a ballet DVD collection for my local library. You have many of the classic ballets I'm looking for. Our area has many dance studios and none of the libraries have any actual dvds of classic ballets! As a former ballet student and ballet nerd this is not acceptable! Onwards!
Very disappointing…. It was supposed to have clear photos but the areas described could just as easily been craters and random shapes.
I was looking for a movie and this site offers sound tracks without saying they are soundtracks and not the movie itself. This is somewhat deceptive
Books are easy to find - searchable by title, author, isbn, etc. The condition of the book is clearly listed and prices fairly reflect the condition. Shipping is competitively priced and timely.
Worked fine for my first time here. The author of this book was my 2nd cousin. Sister Gloria was born and grew up in Fredericksburg, Texas. Hill country. Our mothers were 1st cousins.
Shopped with you for years. The very few problems I've had have always been quickly and satisfactorily handled. It's why I keep coming back.
Totally satisfied and incredibly loyal. Long time customer..
Book condition was fairly reported.
Prices very fair.
They got to me in 7-10 days.
If you can be patient, it is the best way to buy used books.
I believe the delivery could be faster and shipping should be combined when ordering multiple items from the same seller instead of changing shipping per item
The timeliness of communication and delivery of my order was excellent. The only difficult aspects for me were the expensive price and the fact that there were no photos of the interior of the book that I ordered so I didn't get what I wanted.
Site managers know how to curate good reads. I am always pleased at the deals I find for just the title I was seeking. Well done!
I love you, ALibris, but I don't want to have to compose a sparkling new 30+ word review every time I buy a book. You're great -thank you - please don't do this.
So easy to order from alibris - thank you! So easy to order from alibris - thank you!
The book I ordered was in near-new condition, which was better than expected. Also, the price was reasonable, and the shipping was fast.
It was easy to find and order the book I was looking for. The shipping price was fair, too.
If possible, more detailed description of books. Illustrations, color or b/w, book dimensions. I like shopping at alibris--I like the variety of selections when searching for a subject (like Victorian England or Chinese art); like the choice of how to search, including by publisher and seller. I often find the new and unexpected.
I am a long-time customer. This is absolutely the best place to go. User friendly, excellent prices (with options), timely delivery. Always check here first.
As usual, user friendly site - many options and many titles. Just the best.
Everything was reasonably priced, shipping was reasonable, everything was in the condition it said it would be, and they all came very quickly to my home
Alibris has a great model for finding and buying books at a great price point. From new books to used and hard to find editions, Alibris checks all of the boxes in customer satisfaction for me.
I always find what I am looking for with a wide selection of copies to choose from. The sellers' descriptions of book condition are reliable and accurate.
The price of the book was competitive and the condition was accurately described. The shipping was fast!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

