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Alibris

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,014
value
12,392
shipping
12,382
quality
12,376
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Отлично!
March 5, 2026

Очень доволен покупкой в этом интернет магазине. Настойчиво рекомендую всем кто любит книги подписаться и следить за рекламой. Alibris.

Date of experience: February 23, 2026
Rhode Island
1 review
0 helpful votes
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Alibris is a shell game
March 4, 2026

Alibris ended up not being the seller and in fact the seller mentioned by Alibris wasn't the real seller either. Ended up with three different parties involved and Alibris was hopeless at customer service. Seller #2 finally communicated, but Alibris had not a clue about what was going on with my delayed order. In fact they sold me a book that wasn't in stock - not in Alibris stock or the sellers stock. DO NOT TRUST ALIBRIS. There is no human to speak with and all correspondence is by cumbersome email with long response delays. In addition, the customer service reps barely communicate in English so they fail to understand what is going on.

Date of experience: February 22, 2026
Virginia
1 review
0 helpful votes
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Quick, easy, reasonably priced
March 4, 2026

Quick, easy, reasonably priced. It's a bit irritating that my order is being held up until I type at least 50 characters though.

Date of experience: February 22, 2026
Florida
1 review
0 helpful votes
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I was unable to change the address on the billing portion. This is being billed on my husband's credit card and, of course, we live together. So please change the billing address to 30 Holly
Avenue, Apt 102A, Shalimar FL *******

Date of experience: February 22, 2026

One book I ordered was filed with underlines, but it...
July 27, 2025
Previous review

One book I ordered was filed with underlines, but it was erasable. I hope this does not happen often

Date of experience: July 17, 2025
Florida
1 review
0 helpful votes
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Excellent service
March 4, 2026
Updated review

Once again I am pleased with the service I received from Alibris. The book condition was as described and at a fair price. I will continue to use Alibris.

Date of experience: February 22, 2026

There were several options for the book I wanted, taxes...
February 11, 2026
Previous review

There were several options for the book I wanted, taxes were explained and check out was easy.

Date of experience: February 1, 2026
Illinois
1 review
0 helpful votes
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Very confusing web site
March 4, 2026

Very confusing web site. Order 3 things and check cart to find none. Go back and all prices are higher. Doesn't compare well to thrift books.

Date of experience: February 22, 2026
Vermont
1 review
0 helpful votes
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One item ordered was not included in the shipment it said it would be. I have contacted the seller directly.

Also, the book did have one recipe removed from the book (so far) with 7 pages gone from the book.

Date of experience: February 22, 2026
New York
1 review
0 helpful votes
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It was easy to find the books I wanted! The price for a "very good" mass market paperback was pretty reasonable, too. I suppose I'll see if the price reflects the quality when I receive my order, but so far I'm pleased with the process!

Date of experience: February 22, 2026
Florida
1 review
0 helpful votes
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Always a piece of cake to order a book!
March 3, 2026
Updated review

Always a piece of cake to order a book! I read about a book on my feeds. I think to myself, "I need that book", then i go on Alibris and buy it! Viola!

Date of experience: February 21, 2026

Easy-takes a minute
August 20, 2025
Previous review

Easy-takes a minute. Between the good prices and the ease of ordering, Alibris makes it happen.

Date of experience: August 9, 2025
Georgia
1 review
0 helpful votes
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Orders generally ok but….
March 3, 2026

One of the books received was hardly acceptable. It was a very used, withdrawn title from a library with the center part of the book separate from the spine. Readable but in poor condition.

Date of experience: February 21, 2026
New York
1 review
0 helpful votes
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Philosophy Book from Zubal
March 3, 2026
Updated review

I received the book in the shape described and in good time. It was packed efficiently so that it suffered no damage. I've purchased books from Zubal in the past, so will likely continue.

Date of experience: February 21, 2026

Found the book that I was looking for at a decent price
February 10, 2026
Previous review

Found the book that I was looking for at a decent price. Hope that it is as described and arrive in the like new/fine condition claimed. Have purchased from Zubal in the past, so I expect that.

Date of experience: January 31, 2026
Minnesota
1 review
0 helpful votes
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You had the book I wanted and ordering was easy. You sent a coupon email right when I had learned about a book that interested me.

Date of experience: February 21, 2026
Massachusetts
1 review
0 helpful votes
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Alibris provides a wide selection of books from bookshops and dealers nationwide and beyond conveniently with efficiency. Thank you.

Date of experience: February 20, 2026
Ohio
1 review
0 helpful votes
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Alibris is does it again!
March 3, 2026

Although one book didn't show up as stated, I eventually received it. The books are ALWAYS in good condition (if you decide to choose a used book). Keep it up!

Date of experience: February 20, 2026
New Zealand
1 review
0 helpful votes
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First time I have used your site
March 2, 2026

First time I have used your site - very impressed and good prices - especially the very reasonable freight cost to New Zealand

Date of experience: February 20, 2026
Connecticut
2 reviews
0 helpful votes
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Terrific resource for any book I need
March 2, 2026
Updated review

I've been ordering from Alibris for many years. I have found them to be totally reliable. I can't remember a book I searched for that Alibris didn't have. So, bottom line... I love Alibris.

Date of experience: February 20, 2026

Excellent selection and excellent service
December 15, 2025
Previous review

Alibris' service is always prompt. Only once in all these years has there been a problem.

Date of experience: December 5, 2025
Virginia
1 review
0 helpful votes
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ZITTLY VAN ZITTLES
March 2, 2026

Zooby zabba zabba zoo
Zabby zooba zooba zee

Date of experience: February 20, 2026
New York
1 review
0 helpful votes
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Love this site for all my books, and a lot of the stores support charities and causes so a win-win situation... amazon who? LOL

Date of experience: February 20, 2026
Colorado
1 review
0 helpful votes
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Quick delivery
March 2, 2026
Updated review

This is the only place i could find to order the specific version of the book i wanted. I was very skeptical, due to the lack of reviews & having never heard of this site before. The price of my book was a little high, but it was well worth the price for something i could not even find anywhere else. Honesty, i thought my book would never even show up & i was out a hundred bucks. To my suprise, the book arrived in good condition, and delivery was super QUICK, arrived way before delivery date & in safe, secure packaging, to keep the book well protected. I'm completely suprised & satisfied, everything turned out completely PERFECT. I will definitely be ordering from this site again in the future & will be recommending it to others. 10/10 Service! Zero Complaints.

Date of experience: February 20, 2026

Good no issues
February 21, 2026
Previous review

Good no issues. Process is simple and easy. Delivery is good.

Date of experience: February 11, 2026
Japan
1 review
0 helpful votes
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My overall experience with Alibris was disappointing.

Although the book arrived safely and customer service responses were polite, I encountered a serious problem regarding documentation. For institutional reimbursement purposes, I required an official receipt confirming payment. Alibris provides invoices through its website, but appears unable to issue a formal receipt distinct from an invoice.

Under many university and institutional accounting regulations, this distinction is not merely technical — it is essential. Despite explaining this clearly, I was informed that no alternative documentation could be generated. As a result, I may have to bear the cost personally.

This suggests a structural limitation in Alibris's documentation system that may not affect casual buyers, but poses a significant problem for academic or institutional customers.

If you are purchasing for personal use, the service may be adequate. However, for those requiring proper accounting documentation, this platform may not meet professional standards.

Date of experience: February 20, 2026