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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I was very pleased with my first experience. The packing was really above and beyond and the delivery time was short.
What can I say? Found the title, ordered it and received it. X
Quick selection made easy- good prices, usually shipped fairly quickly
I first learned about Alibris several years ago when an indie bookstore in my neighborhood posted a notice advertising Alibris. I've been using Alibris ever since because of their prices and service. I also like supporting indie bookstores.
Alibris is my "go to" online bookseller because they support indie booksellers.
The selections are good and prices are good BUT the availability of free shipping items with the truck lable is not user friendly. You don't know until checkout what has a truck sign. It takes too long to find one
Great books, great prices. They smash the competition. Awesome selection.
Seller provided an excellent copy of this fairly rare book at a very low price - what more can one ask?
The book was available at the best price so I bought it and received it. It's sad that such a simple process needs congratulations when done right, because of how consistent bad experiences are in general, but it is what it is.
It is very easy to find the right book at a fair price. I highly recommend.
I love finding different books, movies and music on this site. It is well organized and simple to use.
It has a lot of information which is nice and the descriptions with pictures are easy to read through.
You had both books that I've been trying to locate. Shopping cart could use some work. I was trying to purchase from the same store to keep shipping charges down. And I had to go back and forth to verify that. Thanks
Easy and efficient. Title ls i wanted eith options on each. Satisfied my book urge.
Bought a Candlemass dvd I was looking for, and it was shipped by the next day. Awesome!
Site easy to navigate. Available product options accurately described. Pricing reasonable for out-of-print books.
The books were in great shape at very reasonable prices. I received one quickly but one took a little longer.
The book I ordered was exactly as it was described. The price was very reasonable, and the shipping was speedy. Overall, I highly recommend the seller.
Alibris beats the competition. The online format is easy to navigate and attractive. The sellers cooperative (so far). It's an online friend.
I was happy with the availability of the books. The condition of the books was as described. No problem there. Great experience, but I think that if 2 books are ordered at the same time from the same supplier, and then shipped together that there should be some adjustment on the shipping fee rather than just doubling it.
Ordering is fast and easy! Prices are great. Hugh selection of books.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

