On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was very pleased with my first experience. The packing was really above and beyond and the delivery time was short.
What can I say? Found the title, ordered it and received it. X
Quick selection made easy- good prices, usually shipped fairly quickly
I first learned about Alibris several years ago when an indie bookstore in my neighborhood posted a notice advertising Alibris. I've been using Alibris ever since because of their prices and service. I also like supporting indie bookstores.
Alibris is my "go to" online bookseller because they support indie booksellers.
They asked for more information than a website normally does.
The selections are good and prices are good BUT the availability of free shipping items with the truck lable is not user friendly. You don't know until checkout what has a truck sign. It takes too long to find one
Great books, great prices. They smash the competition. Awesome selection.
Seller provided an excellent copy of this fairly rare book at a very low price - what more can one ask?
The book was available at the best price so I bought it and received it. It's sad that such a simple process needs congratulations when done right, because of how consistent bad experiences are in general, but it is what it is.
It is very easy to find the right book at a fair price. I highly recommend.
I love finding different books, movies and music on this site. It is well organized and simple to use.
It has a lot of information which is nice and the descriptions with pictures are easy to read through.
You had both books that I've been trying to locate. Shopping cart could use some work. I was trying to purchase from the same store to keep shipping charges down. And I had to go back and forth to verify that. Thanks
Easy and efficient. Title ls i wanted eith options on each. Satisfied my book urge.
Bought a Candlemass dvd I was looking for, and it was shipped by the next day. Awesome!
Site easy to navigate. Available product options accurately described. Pricing reasonable for out-of-print books.
The books were in great shape at very reasonable prices. I received one quickly but one took a little longer.
The book I ordered was exactly as it was described. The price was very reasonable, and the shipping was speedy. Overall, I highly recommend the seller.
Alibris beats the competition. The online format is easy to navigate and attractive. The sellers cooperative (so far). It's an online friend.
I was happy with the availability of the books. The condition of the books was as described. No problem there. Great experience, but I think that if 2 books are ordered at the same time from the same supplier, and then shipped together that there should be some adjustment on the shipping fee rather than just doubling it.
Ordering is fast and easy! Prices are great. Hugh selection of books.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members