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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy site to use great options an price for shipping was actually fair from multiple shipment places. Not sure if the conditions of the DVDs are as said but soon find out
Always easy to navigate. Great to be able to quickly locate titles, prices and book conditions.
I was looking for a book mentioned at a seminar. I did not want to have to buy it used and pay an exorbitant amount of money for a textbook. I found it used, in good condition for extremely less.
In my experience, Alibris has the broadest inventory of new/used books available on line. Excellent quality and I have never had a problem with their mail order service...
Maybe the problem I had does not admit of an easy solution. Still, it is frustrating. I had seen a two copy set of the Loeb Classical edition of Diogenes Laertius. When I searched for it again, the only way I could find it was with the name and the word "Loeb." If I added "Classical, or anything else to make my request more precise" it was as though this set didn't exist. Ultimately, my persistence paid off and I found it following multiple attempts. I would hope that the site's search engine could be more flexible.
This order was initiated on my phone. After repeated attempts to enter my password were rejected, I had to finish on my computer.
Easy as always! I like the list of my common shipping addresses, useful for sending books to "grandkids", etc.
So easy. I liked being able to find the inventory of the seller of one item I was buying, to create a package from one seller.
I love Alibris! Title availability is great and the condition of the books is always better than described and expected. Thank you for your great services in providing used books to the public.
Alibris - always a great experience. I FAR prefer Alibris to A'zon... just because. Good selection, service, easy to use. And I can order from a variety of stores... where I prefer to do business.
Alibris always works well for me and it's not... that river in south america. Web site works well and is very transparent, lots of choice.
I found the item I was looking for in great condition! I had a choice of locations to purchase from and the price was right. I received my order in a flash, in great condition and will definitely buy from this seller again! Thank you for an excellent experience!
I ordered 4 books for my upcoming classes early since I expected the holidays might slow down shipping. What a surprise to receive my purchase so quickly and even before the anticipated ETA!
Excellent purchase, great prices and condition.
User friendly - quick access to relevant titles. Broad range of subject matter and topic areas with credible authors and books.
Been using this site for a few years always wonderful selection and always wonderful condition of the books and prompt delivery and service
I have had problems with every order where I order a cd but receive a cassette instead. Still haven't been reimbursed for king tee cd I ordered. Also difficult to contact anyone when dealing with issues. Let's see what happens with my recent order.
My order had 3 mistakes. I had ordered all cds but received 3 cassettes in my order. I was reimbursed but now less likely to order if this happens in my next order
Computer glitches... program would not let me enter the purchase choice several times.
Books were as described and arrived much faster than expected! I am very pleased.
Great network of independent booksellers with an extensive inventory (especially out-of-print books) at reasonable prices. Well-designed website is easy to navigate. One error: Grouping the search results by specific editions is not reliable. Even if you want a particular edition, you should still peruse the entire listing to ensure you get the best copy.
Well-designed website. Easy to navigate. Great inventory.
I have found several older hard to find books on this site. Cost was great and shipping was fast. What more could a booklover want?
Great items and great prices. Website was very clear and easy to use.
Never heard of this site before today. Found a good selection of prices for the title I was searching for, and found the website navigation easy and secure.
Alibris is fantastic, keep doing what you are doing. Best reading or book website in the entire world wide web
I have been wanting this book forever. Found it and the transaction was delightfully smooth!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

