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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Great doing business with you. You always come through and are dependable. Thank you for your service.
This is a second order because the original order for a hardcover turned out to not be hardcover (and was damaged) so I had to reorder. Hopefully this one will be correct.
I went online, found my book title. It was at a very good price, and the book was in excellent condition.
I have no complaints whatsoever. It was smooth. All is well.
Simple and easy- thanks! Much appreciated blah blah blah blah
Outstanding ease of use and responsive web design. You have managed to keep the unnecessary add/promotions to a minimum. Clean experience.
Quick & efficient service and shopping experience. It was The only site that had a certain film i was hunting for.
When it was saving card it got stuck. I backed out as the processing signal just kept going around. I just placed the order, not sure my card is saved, but the order processed. Basically I'm happy.
Ordered this book on a whim. Very good price and it arrived quickly
Excellent the price, speed and customer service would order more as I have already ordered past books
I agreed to receive texts for $5 off my order. A code was given via text. There was nowhere to put the code in during checkout! I looked at each page to make sure. Please take off the five dollars, thank you.
GREAT SERVICE, RIGHT ON TIME, THANK YOU (AAA +)
It was easy to order from your website and the price was the lowest from other companies.
Alibris is my source, period. Books, music, always as described.
I tell everyone about Alibris (and not just because it's fun to find my own books there) -- have never had a disappointing experience re filling orders, prompt shipment... and depth&width of choices. Thank you, Alibris crew, and all those indie sources.
So far so good but I just now placed my order. Will come back to update later.
Too hard to know if books are cloth/sewed bound. Many prices are higher than Abesbooks.
Good prices, easy ordering.Everyone should shop alibis. Com and save money. I will again
Thank you.
I had a problem getting the right shipping information into the system. For some reason I was getting a shipping cost of over $300. I finally figured out how to change my information and the shipping came out to around $20
Good experience for an interesting book describing old Singapore
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

