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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Alibris is my "go to" place to fine out-of-print books - always reliable!
The web site is very easy to use. I quickly found the book I was looking for.
Ordered a rare book that i had been searching for a number of years and was pleased that Alibris had contacted me to advise they had found a copy. Although it cost $120 i was willing to pay it as I wanted the book. However, this is when the troubles started. I waited weeks to get any information on delivery, then when I complained surprise surprise i got a response. Then waited weeks and no book, so complained again and surprise surprise i got a shipping date. I then waited weeks and weeks and no delivery. So I complained again and surprise surprise i was told that i had to wait another month to see if the book would arrive and on the last day of the month it arrived. The package had only been mailed 2 weeks earlier and what was most disappointing was the book was a photo copy made up book that probably cost $5 to make. Asked for a refund and told that i wasnt going to get one.
DO NOT BUY ANY BOOK THAT IS RARE FROM THIS COMPANY AS YOU WILL BE RIPPED OFF!
It wasn't as easy to sort through the various options as other book sellers offer
I've been using Alibris for a very long time and I am satisfied.
Alibris always have the best prices.
Great, I like shopping here, when the prices of the books are cheap and affordable!
Very confusing about free shipping - instead of telling that I qualified for free shipping before putting in Credit card info, it waited until after I put it in and accepted order. The problem is that too often with many sellers is that once the credit card info is gtiven, it is too late to verify discounts
I don't like this form as it doesn't allow me to easily opt out. I don't want my name or initials used, though I am a happy customer and regularly use this site.
I'll never fill it out again.
Thank goodness I could just order without trying to recall a password!
Quick, easy, and accurate. Price from various stores are better than Amazon.
I can always find what I need at a reasonable price.
My experience is almost always outstanding.
Nice and quick, should have ordered here 1st, thanks rv
Surprised how quickly this book was found and at a great price. Very easy checkout. Haven't received book, hope it's in great condition. Seems to be one of Maitland's pricier hard to find books. Thanks Alibris
Is there a way to search by seller so all books ordered are mailed from the same place, presumably cheaper?
I rely on Alibris; usually find what I am looking for at the lowest price (for used).(side note: spell checker does not recognize Alibris!)
Perfect.
I can easily see what is available, and usually find what I am looking for.
Would like to sort on aller to cut down on shipping charges when buying muktiple copies. Is that possible?
Great service and selection at Alibris, and the best thing is that I don't have to order from Amazon!
Great service and selection at Alibris.
Pretty easy. Found what I needed, which was great!
It has been excellent over the years I have done business with you.
I found the used books that I wanted but the shipping was too high.
Alibris site is easy to navigate and well organized
So far so good. I was able to find the six books I wanted.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

