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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,027
value
12,611
shipping
12,601
quality
12,595
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
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Alibris is my "go to" place to fine out-of-print books - always reliable!

Date of experience: September 22, 2022
Maryland
1 review
0 helpful votes
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The web site is very easy to use
September 22, 2022

The web site is very easy to use. I quickly found the book I was looking for.

Date of experience: September 22, 2022
Australia
1 review
0 helpful votes
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SCAM, SCAM, SCAM
October 22, 2022

Ordered a rare book that i had been searching for a number of years and was pleased that Alibris had contacted me to advise they had found a copy. Although it cost $120 i was willing to pay it as I wanted the book. However, this is when the troubles started. I waited weeks to get any information on delivery, then when I complained surprise surprise i got a response. Then waited weeks and no book, so complained again and surprise surprise i got a shipping date. I then waited weeks and weeks and no delivery. So I complained again and surprise surprise i was told that i had to wait another month to see if the book would arrive and on the last day of the month it arrived. The package had only been mailed 2 weeks earlier and what was most disappointing was the book was a photo copy made up book that probably cost $5 to make. Asked for a refund and told that i wasnt going to get one.
DO NOT BUY ANY BOOK THAT IS RARE FROM THIS COMPANY AS YOU WILL BE RIPPED OFF!

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 21, 2022
Indiana
1 review
0 helpful votes
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It wasn't as easy to sort through the various options as other book sellers offer

Date of experience: September 21, 2022
Texas
1 review
0 helpful votes
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I've been using Alibris for a very long time and I...
September 22, 2022
Updated review

I've been using Alibris for a very long time and I am satisfied.

Date of experience: September 21, 2022

Alibris always have the best prices
August 6, 2022
Previous review

Alibris always have the best prices.

Date of experience: August 6, 2022

Awesome books and affordable!
April 30, 2021
Previous review

Awesome books and affordable!

Date of experience: April 30, 2021
Georgia
2 reviews
0 helpful votes
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Great, I like shopping here, when the prices of the books are cheap and affordable!

Date of experience: September 21, 2022
Florida
1 review
0 helpful votes
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Very confusing about free shipping
October 22, 2022

Very confusing about free shipping - instead of telling that I qualified for free shipping before putting in Credit card info, it waited until after I put it in and accepted order. The problem is that too often with many sellers is that once the credit card info is gtiven, it is too late to verify discounts

Date of experience: September 21, 2022
California
1 review
0 helpful votes
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I don't like this form as it doesn't allow me to easily opt out. I don't want my name or initials used, though I am a happy customer and regularly use this site.
I'll never fill it out again.

Date of experience: September 21, 2022
Wisconsin
1 review
0 helpful votes
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Thank goodness I could just order without trying to recall a password!

Date of experience: September 21, 2022
California
1 review
0 helpful votes
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Quick, easy, and accurate
September 21, 2022

Quick, easy, and accurate. Price from various stores are better than Amazon.

Date of experience: September 21, 2022
Alabama
1 review
0 helpful votes
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I can always find what I need at a reasonable price
September 21, 2022
Updated review

I can always find what I need at a reasonable price.

Date of experience: September 21, 2022

My experience is almost always outstanding
July 12, 2021
Previous review

My experience is almost always outstanding.

Date of experience: July 12, 2021
Oregon
1 review
0 helpful votes
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Nice and quick, should have ordered here 1st, thanks rv

Date of experience: September 21, 2022
Virginia
1 review
0 helpful votes
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Surprised how quickly this book was found and at a great price. Very easy checkout. Haven't received book, hope it's in great condition. Seems to be one of Maitland's pricier hard to find books. Thanks Alibris

Date of experience: September 21, 2022
District of Columbia
1 review
0 helpful votes
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Is there a way to search by seller so all books ordered...
September 21, 2022
Updated review

Is there a way to search by seller so all books ordered are mailed from the same place, presumably cheaper?

Date of experience: September 21, 2022

Found a hard to find book!
April 16, 2022
Previous review

Found a hard to find book!

Date of experience: April 16, 2022

I rely on Alibris; usually find what I am looking for...
November 3, 2021
Previous review

I rely on Alibris; usually find what I am looking for at the lowest price (for used).(side note: spell checker does not recognize Alibris!)

Date of experience: November 3, 2021

Perfect
October 30, 2021
Previous review

Perfect.
I can easily see what is available, and usually find what I am looking for.

Date of experience: October 30, 2021

Would like to sort on aller to cut down on shipping...
October 24, 2021
Previous review

Would like to sort on aller to cut down on shipping charges when buying muktiple copies. Is that possible?

Date of experience: October 24, 2021
California
1 review
0 helpful votes
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Great service and selection at Alibris, and the best...
September 21, 2022
Updated review

Great service and selection at Alibris, and the best thing is that I don't have to order from Amazon!

Date of experience: September 21, 2022

Great service and selection at Alibris
May 6, 2022
Previous review

Great service and selection at Alibris.

Date of experience: May 6, 2022
Texas
2 reviews
1 helpful vote
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Pretty easy
September 21, 2022

Pretty easy. Found what I needed, which was great!

Date of experience: September 21, 2022
South Carolina
2 reviews
0 helpful votes
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It has been excellent over the years I have done business with you.

Date of experience: September 21, 2022
Michigan
1 review
0 helpful votes
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I found the used books that I wanted but the shipping was too high.

Date of experience: September 21, 2022
Tennessee
1 review
0 helpful votes
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Alibris site is easy to navigate and well organized

Date of experience: September 21, 2022
California
1 review
0 helpful votes
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So far so good
September 21, 2022

So far so good. I was able to find the six books I wanted.

Date of experience: September 21, 2022