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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The ordering process went well and was easy to use for myself.
I placed an order, paid. I later got an email that my order was cancelled. I now need to pay more for the same book. Annoying.
Program is fast, intuitive. I like how one can differentiate between paperback, hardback, new, used books.
Fast service. Great prices. I consistently find the hard back books I'm searching for at reasonable prices.
I've been able to find a rare book for a good price and other books at a good price too. Shipping is fast and you get emails updating you on the shipping progress.
Fairly good. Search tends to screen items with higher prices which is disappointing.
Was able to find textbook my daughter needs ASAP - new, hardcover version. Amazon sellers could not provide it until 2 months from now. She will have it from Alibris seller in 5 days.
Love this site! Can find literally any type of book or movie!
Iam so happy that I found The Little Stone House on your web site. Iam looking forward to reading it.
Many hard to find books at best prices. The shipping was good. The books in very good shape.
I placed my order and received it ahead of schedule in very good condition.
I have used Alibris for several transactions now. We have had no issues other than someone else and I tried to buy the same book at the same time. They checked out faster so I got another copy from another vendor. No big deal. I had the refund for that one within a couple days.
I love Alibris! You always have what I'm looking for at a good price.
Was not a place to put my coupon code ……. …. ….,……………………...,
Quick, easy…great price. I "gotta" deal. I'm replacing one that I lost and want to replace.
I found what I wanted easily and cheaper than elsewhere. XXX
There are many books available at reasonable prices. However, each book has its own shipping cost so it gets expensive. The sellers I bought from did not offer combined shipping when I bought more than one book from them.
Found what I was looking for and bought it. Very easy. Reasonable shipping rate and time. Can't wait to get my new book!
My book didn't populate using the ISBN, I had to type out the name and hope it was the correct edition. Other than that, it went well.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

