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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,019
value
12,488
shipping
12,478
quality
12,472
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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Ordered what I need for a good price, really quick, on my phone while sitting on the couch drinking coffee. And didn't use amazon.

Date of experience: April 7, 2023
California
2 reviews
0 helpful votes
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Like each selection
April 7, 2023
Updated review

Like each selection. Ordering was easy and convenient. Details concerning each item seems reasonable.

Date of experience: April 7, 2023

Convenient, fast and easy to understand information
June 29, 2022
Previous review

Convenient, fast and easy to understand information.

Date of experience: June 29, 2022
Canada
1 review
0 helpful votes
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Straightforward search, found what I was looking for, though the image on the item was for the DVD version and the item is Blu-Ray version.

Date of experience: April 6, 2023
Canada
1 review
0 helpful votes
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My order was slow in arriving
May 7, 2023
Updated review

My order was slow in arriving. I checked the tracking information and it said delivered to a US address, but I'm in Canada. I asked about it, and was told it was your US processing centre and all was good. Almost two months later and it didn't arrive, I inquired again, and you agreed it was lost. Bizarrely this is actually the third time I have tried to order this book, and all from different suppliers; once it got damaged before shipping, and now twice it has been lost in shipping!
I'm trying one last time, but as you can probably understand, this has been very frustrating.

Date of experience: April 6, 2023

Shipping rates were not clear and changed as order...
March 9, 2023
Previous review

Shipping rates were not clear and changed as order progressed.

Date of experience: February 6, 2023
Arizona
2 reviews
0 helpful votes
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Found CD's that other sites only list as out of stock.

Date of experience: April 6, 2023
Florida
1 review
0 helpful votes
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Always complain to you of the difficulty in making & send a gift purchase with gift card.

Date of experience: April 6, 2023

Could not search for specific translation
December 16, 2022
Previous review

Could not search for specific translation

Date of experience: November 16, 2022
Oregon
1 review
0 helpful votes
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Always have what I want at a fair price
April 7, 2023
Updated review

Always have what I want at a fair price. Web site works great!

Date of experience: April 6, 2023

I got just what I wanted, quickly, and at a fair price
March 25, 2023
Previous review

I got just what I wanted, quickly, and at a fair price.

Date of experience: March 24, 2023

I found the book I was looking for, at a reasonable...
January 14, 2023
Previous review

I found the book I was looking for, at a reasonable price, and in great condition. What more could one ask for?
My go-to book source.

Date of experience: January 14, 2023

Good books at a fair price
December 22, 2022
Previous review

Good books at a fair price.

Date of experience: December 21, 2022

Always find what I want at a reasonable price
October 2, 2022
Previous review

Always find what I want at a reasonable price. Hard-to-find items come to light here.

Date of experience: October 2, 2022

Always find what I am looking for at Alibris
August 30, 2022
Previous review

Always find what I am looking for at Alibris.

Date of experience: August 29, 2022

Always find the item I seek here
July 6, 2022
Previous review

Always find the item I seek here. Why look elsewhere?

Date of experience: July 6, 2022

I almost always find what I am looking for on this...
July 5, 2022
Previous review

I almost always find what I am looking for on this site. I used to browse bookstores in my travels, but, with Alibris, can spare the travel expense and time, and have access to bookstores all over for titles of interest. 5 stars.

Date of experience: July 5, 2022

Found what I was looking for
June 23, 2022
Previous review

Found what I was looking for.

Date of experience: June 22, 2022

Always have the books I want at a fair price
June 1, 2022
Previous review

Always have the books I want at a fair price. Like browsing bookshops all over the country!

Date of experience: May 31, 2022

Best in the West!
November 26, 2021
Previous review

Best in the West!

Date of experience: November 25, 2021

Found exactly what I want!
April 14, 2021
Previous review

Found exactly what I want!

Date of experience: April 13, 2021
Texas
1 review
0 helpful votes
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I like the format, easy to see condition and price. Better than Abe Books in that regard.

For some reason, Paypal Pay in 4 didn't work. Did not like that.

Date of experience: April 6, 2023
Mississippi
1 review
0 helpful votes
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Quickest used purchase with reasonable price and shipping!

Date of experience: April 6, 2023
Hawaii
1 review
0 helpful votes
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Thanks for making the searching and purchasing process simple and easy to complete!

Date of experience: April 6, 2023
Maryland
1 review
0 helpful votes
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At one time during the process I had a dollar off w/coupon which disappeared.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 6, 2023
Oregon
2 reviews
0 helpful votes
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First time I have heard of you
April 6, 2023

First time I have heard of you. Will be using you in future book buys and music buys, as I am an avid reader and music listener.

Date of experience: April 6, 2023
Texas
1 review
0 helpful votes
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The shopping cart should empty every time there's an issue.

Date of experience: April 6, 2023
Washington
1 review
0 helpful votes
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Not only a great alternative to Amazon, it's actually better.

Date of experience: April 6, 2023

Excellent selection, timely delivery, easy to use
December 4, 2021
Previous review

Excellent selection, timely delivery, easy to use.

Date of experience: December 3, 2021
GB
1 review
0 helpful votes
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Couldn't easily alter address to reverse London and Lewisham. Not really important, but nice to be able to do so.

Date of experience: April 6, 2023
Texas
1 review
0 helpful votes
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Alibris is responsive, has a wide variety of all the books I want at a great price.

Date of experience: April 6, 2023

Easy shopping
April 4, 2022
Previous review

Easy shopping. Always find what I need at great prices.

Date of experience: April 4, 2022

So easy always a quality product reflective of the...
October 12, 2021
Previous review

So easy always a quality product reflective of the sellers description. Only one delayed delivery in all the times I have ordered from alibris.

Date of experience: October 12, 2021

Alibirs always has the books I want at the best prices!
February 10, 2021
Previous review

Alibirs always has the books I want at the best prices! Always an accurate account of state of the books too when I am buying used. Always fast delivery what more can I say!

Date of experience: February 10, 2021
California
1 review
0 helpful votes
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What is shocked at prices
April 6, 2023

What is shocked at prices. Was also shocked at shipping but it still saves a lot of money. Was really glad to find this site. I am of limited means and can't buy things at full price so this was a good surprise.

Date of experience: April 6, 2023
New Jersey
1 review
0 helpful votes
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Smooth website, good prices; let's hope delivery is fast.

Date of experience: April 6, 2023
Texas
1 review
0 helpful votes
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It was easy to search for my item by either name or number. I liked how it showed me different formats of my item.

Date of experience: April 6, 2023
Australia
1 review
0 helpful votes
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The shipping charge is three times the cost of the book. This was not disclosed prior to purchase. Unacceptable on all counts

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 6, 2023