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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Very good. Needed to update my account, and apparently, lost the copy I selected. I updated my account, selected another similarly priced copy. Check out was simple.
Love shopping from small businesses! Prices are good and quality is right on with their descriptions.
Had to change address, went ok. Good price for this set; thanks!
This shopping and checkout was quick! Rivals the Amazon check out. If they have more books I need I will 100% be back! Now to wait for my item to arrive!
Repeatedly refused my billing address. Did not allow shipping address to be different. Took FOREVER to persuade changes.
Great interface. Easy to navigate and find things.
You have finally gotten all the kinks out I have been using your site for 20 years it was not always so well organized.
I have used alibris for 15 years and saved hundreds of Dollars thank you
Shopping with you on-line is fast and easy and the prices are the best!
It is easy to navigate this site and a pleasant experience.
The website is easy to navigate and offers books at deep discounts for choosing slightly used options
I found a copy I wanted for $4. I started to check out, and you asked me to set up an account, which I did under a different email address that this one. When I tried to continue to by the book, you had not only emptied my cart, you had raised the price of most copies to $13 or more. I have seen this trick happen at ABE books, which is why I stopped buying books from them, but I didn't expect to see this algorithm manipulation/trick at Alibris. I may not buy any more books from you. I haven't made up my mind, but I am not a happy customer at the moment.
Most books I needed were found here, reasonably priced
Great selection of authors, books, prices, and discounts
Always appreciate the simplicity and efficiency of ordering with Alibris!
Always a pleasure doing business with Alibris!
Alibris has made the search for and ordering of books as elegantly simple as possible - much appreciated!
As always, Alibris has made it convenient and simple to find the books I'm looking for - thanks!
I am a swimmer heard about this book from a friend at the pool and this was the cheapest book available as I scanned quickly. Looking forward to the read.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

