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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,018
value
12,467
shipping
12,457
quality
12,451
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
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Very good
April 5, 2023

Very good. Needed to update my account, and apparently, lost the copy I selected. I updated my account, selected another similarly priced copy. Check out was simple.

Date of experience: April 4, 2023
North Dakota
1 review
0 helpful votes
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It was easy to find and order the dvds I was looking for.

Date of experience: April 4, 2023
Pennsylvania
1 review
0 helpful votes
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Great, except I can't figure out how to sign out of my account. But Alibris was the only place I could find the title I wanted, so I am happy.

Date of experience: April 4, 2023
New Jersey
1 review
0 helpful votes
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Love shopping from small businesses!
April 4, 2023
Updated review

Love shopping from small businesses! Prices are good and quality is right on with their descriptions.

Date of experience: April 4, 2023

Great price and easy ordering!
June 14, 2022
Previous review

Great price and easy ordering!

Date of experience: June 14, 2022
Illinois
2 reviews
0 helpful votes
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Had to change address, went ok
April 4, 2023

Had to change address, went ok. Good price for this set; thanks!

Date of experience: April 4, 2023
California
1 review
0 helpful votes
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This shopping and checkout was quick! Rivals the Amazon check out. If they have more books I need I will 100% be back! Now to wait for my item to arrive!

Date of experience: April 4, 2023
Colorado
1 review
0 helpful votes
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Repeatedly refused my billing address. Did not allow shipping address to be different. Took FOREVER to persuade changes.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 4, 2023
India
1 review
0 helpful votes
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Good
April 4, 2023

It is very good evening sir starting to feel free ho to bta Dena tab milke sarkar ko hi time hai vaise hi bolu tha

Date of experience: April 4, 2023
Colorado
1 review
0 helpful votes
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Great interface
April 4, 2023

Great interface. Easy to navigate and find things.

Date of experience: April 4, 2023
Colorado
1 review
0 helpful votes
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Love it!
April 4, 2023

Love it! It was easy to search and understand my options.

Date of experience: April 4, 2023
Florida
1 review
0 helpful votes
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You have finally gotten all the kinks out I have been using your site for 20 years it was not always so well organized.

Date of experience: April 4, 2023

I have used alibris for 15 years and saved hundreds...
June 26, 2022
Previous review

I have used alibris for 15 years and saved hundreds of Dollars thank you

Date of experience: June 26, 2022
Georgia
1 review
0 helpful votes
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Shopping with you on-line is fast and easy and the...
April 4, 2023
Updated review

Shopping with you on-line is fast and easy and the prices are the best!

Date of experience: April 4, 2023

It is easy to navigate this site and a pleasant experience
September 22, 2022
Previous review

It is easy to navigate this site and a pleasant experience.

Date of experience: September 21, 2022

Fun, easy, informative
July 18, 2022
Previous review

Fun, easy, informative.

Date of experience: July 18, 2022
Minnesota
1 review
0 helpful votes
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The website is easy to navigate and offers books at deep discounts for choosing slightly used options

Date of experience: April 4, 2023
California
1 review
0 helpful votes
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I found a copy I wanted for $4
May 4, 2023

I found a copy I wanted for $4. I started to check out, and you asked me to set up an account, which I did under a different email address that this one. When I tried to continue to by the book, you had not only emptied my cart, you had raised the price of most copies to $13 or more. I have seen this trick happen at ABE books, which is why I stopped buying books from them, but I didn't expect to see this algorithm manipulation/trick at Alibris. I may not buy any more books from you. I haven't made up my mind, but I am not a happy customer at the moment.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 3, 2023
Virginia
2 reviews
0 helpful votes
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Most books I needed were found here, reasonably priced
April 4, 2023
Updated review

Most books I needed were found here, reasonably priced

Date of experience: April 3, 2023

Great selection of authors, books, prices, and discounts
April 10, 2022
Previous review

Great selection of authors, books, prices, and discounts

Date of experience: April 10, 2022
Connecticut
1 review
0 helpful votes
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Great selection of everything at the Best prices around!

Date of experience: April 3, 2023
Colorado
1 review
0 helpful votes
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Appreciate the awesome selection of the books I needed to purchase. Thank you!

Date of experience: April 3, 2023
New York
1 review
0 helpful votes
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Always appreciate the simplicity and efficiency of...
April 4, 2023
Updated review

Always appreciate the simplicity and efficiency of ordering with Alibris!

Date of experience: April 3, 2023

As per usual
November 14, 2022
Previous review

As per usual... Alibris is a pleasure to use!

Date of experience: November 14, 2022

.
September 12, 2022
Previous review

... always a pleasure!

Date of experience: September 12, 2022

Always a pleasure doing business with Alibris!
August 18, 2022
Previous review

Always a pleasure doing business with Alibris!

Date of experience: August 18, 2022

Alibris has made the search for and ordering of books...
December 15, 2021
Previous review

Alibris has made the search for and ordering of books as elegantly simple as possible - much appreciated!

Date of experience: December 15, 2021

As always, Alibris has made it convenient and simple...
September 28, 2021
Previous review

As always, Alibris has made it convenient and simple to find the books I'm looking for - thanks!

Date of experience: September 28, 2021
Florida
2 reviews
0 helpful votes
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I am a swimmer heard about this book from a friend at the pool and this was the cheapest book available as I scanned quickly. Looking forward to the read.

Date of experience: April 3, 2023
Virginia
1 review
0 helpful votes
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Easy to find the book I was looking for at an excellent price, and easy to place the order.

Date of experience: April 3, 2023