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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Finding what I need is really easy and the prices are lower than any other website that I look at!
Finding the books that I need was really easy, and the prices are great!
It's easy to find everything that I am wanting to buy.
Things are easy to find and cheaper than on other sites.
I normally use this site to find things for good prices and free shipping, and it has never disappointed me.
No issues so far, the selection process is simple and easy, and depending on what you're looking for, you can find cheap prices that you'll find nowhere else.
Website is easy to navigate and plenty of choices for the out of print books I was searching for.
The presentation of the page, how it was sequenced, was new and a bit confusing. When I tried to check out it went right to the last address I had sent to, for billing and shipping. Your page has not done that before. It took me a good bit of hunting and pecking to finally get it right. You may want to take a gander at that. I almost gave up.
I found the book I was looking for in a very easy amount of time. Your prices are very reasonable.
I liked how I could order books without creating an account, though I didn't like how I had to specify twice that I don't want constant emails in my inbox. Pretty much everybody wants to constantly dump emails in my inbox and I already have to delete massive amounts of them, which I do without reading at this point.
Alibris is always a fun site to shop for used and new books.
I like how Alibris is linked with Bookfinder.com, and how easy it is to order from Alibris.
Easy to search, select the binding, dust jacket conditions, and edition I prefer.
Easy to sort through different editions to find what I wanted.
Very easy to find titles in Alibris. Thank you for the great service.
The shipping charge didn't make sense. On the order page it said 4.49, but I was charged 7.98 at checkout. I checked standard shipping, which should have been 4.49. And it was coming from the U.S., not the U.K.
Your website is very easy to navigate...some are not
I have shopped your site in the past when I needed somewhere I could trust. I haven't been here for a while but still rely on your service & books. Thank you
Your site is easier to query than Barnes and Nobles AND I always shop here for the prices! Thanks!
Quick and easy with a good selection.
I wanted to use the PayPal option, but because my credit card on file had expired, I had to enter the info for the new credit card -- all the other times, the system crashed when I tried to use PayPal.
Supposed to receive $5 off coupon and nothing sent. Please apply credit
Easy to find the book I wanted and easy to find a suitable copy of it.
I was able to find the books that interested me quickly and easily and was offered an array of choices for the purchase of those books.
Excellent service. I only regret the shipping cost for one small paperback.
Thanks for holding my choice. Just wish shipping cost wasn't so much but that's not your fault.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

