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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Excellent service. I only regret the shipping cost for one small paperback.
Thanks for holding my choice. Just wish shipping cost wasn't so much but that's not your fault.
Very simple and easy to order which is nice. Hope the books are just as great
Site changes make it difficult to navigate. Wish list is difficult to access and doesn't seem to update well. I get sent to redundant pages to do nonsense things when all I want to do is buy a book. Sigh
I quickly found the book that I wanted and the process of paying was equally efficient.
Experience was good. Your competition has cheaper shipping rates...go figure, same post-office. Your book was cheaper so I guess it all works out the same.
I like Alibris. Thank you for being.
It is quick and easy... I found the book I wanted and it will soon be mine.
Thanks
It is very easy to find the books that I am looking for and the condition that I want.
Reasonable price and very easy to fill out the fields that are needed to purchase the product.
It was a little confusing figuring out how to update my credit card information. Was expecting to have an option to do that in my profile.;-) (Finally figured out that if I scrolled down, the update form was on the checkout page.)
You are charging too much for shipping. And that came at the end, when I had already invested time and energy on this purchase, a nasty surprise.!
Easy to navigate; provides information I need to make a choice
My Father in Law has been wanting this book and I found it on your site at a very reasonable price - thank you
Thank you for your prompt service & for being not connected to the dreaded Goliath, Amazon
I use Alibris because you connect to many sellers & you are not part of Amazon.
Books easy to find. I did not find a place to write a note. I would like the 2 "your baby and child child books" to be sent together, to save packaging. All books should be sent cheapest route possible. No hurry
I had to redo my shopping cart in midstream. I had a cheaper DVD in my cart, it disappeared, then I had to choose the more expensive DVD. There are ghosts or gremlins in the system.
Prices are great. I have been looking for this book for awhile...should have checked Alibris first. Thanks for advising me about my password. Will use different ones in the future.
I like to shop with Alibris because of the ease of the experience.
Alibris is my preferred choice of purchasing books
Quickly accessible to a book I want
I appreciate my experience on Alibris
I find this an easy site to shop on.
Alibris is an effective and accessible site for purchasing books on line.
Very simple and accessible. I have shopped on this site before and am very pleased with the outcomes.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

