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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Easy check out, great price and reasonable shipping. I can't wait to have my childhood memory arrive
Great selection of used copies, and great prices! An AMAZing alternative to you-know-who.
Love the different options for editions, hardcover/softcover, etc. Site is very easy to navigate and shop. It's a few bucks more than AMZ, but I'd rather give you guys the business! Thanks for being a great alternative.
Bought books for my grandson for his school book club. Found them all quickly and at good prices.
Always have had good shipping and good service. Thank you
Shipping is always nice for me. I get what I want.
They are good with getting shipment as soon as possible. The book condition is on target.
I am a new customer but found the website easy to navigate and very informative.
Everything is so easy to find. And you have everything!
I recently ordered my first books from Alibris. I ordered four out of print books I had been hoping to find for years. They came from four different vendors and all shipped quickly, all were perfectly packaged, and all were in the described condition or better. I am so grateful brought this company to my attention.
First time customer. So far I am really impressed with the ease of finding and ordering books I was looking for. The real test of course will be actually receiving them.
Love Alibris…can usually find exactly what I am searching for, and at a good price!
Love Alibris…always turn to it when I need to find something special!
Love Alibris…found so many treasures!
Inability to change shipping address.
Clunky system.
Price change from moment of choice to checkout!
Quick and easy. Hopefully, the book arrives in excellent condition and as described.
The seller made it easy to checkout by using "Continue as Guest".
Thank you!
A quick and easy way to order! Thank you you, Alibris!
I always find what I'm looking for at great prices.
The coupon codes were rejected presumably because shipping doesn't count, but this was not clarified, and I was forced to reenter information multiple times although part of the information didn't need to be reentered.
I was able to get a new trade paperback for a gift. The book I ordered is no longer very easy to find.
Maybe just me but the quick lookup address feature is a waste of time and frustrating. I'm all for dropping it on all sites but maybe just me
Wanted to check with seller BEFORE purchase to be sure their idea of VG is truly VG - no highlighting, creasing, etc...but was unable to do that without logging out and then logging back in...
Lets hope the great ratings continue
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

