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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,032
value
12,711
shipping
12,701
quality
12,695
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Easy check out, great price and reasonable shipping. I can't wait to have my childhood memory arrive

Date of experience: June 13, 2023
California
1 review
0 helpful votes
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Great selection of used copies, and great prices!
June 13, 2023
Updated review

Great selection of used copies, and great prices! An AMAZing alternative to you-know-who.

Date of experience: June 13, 2023

Love the different options for editions, hardcover/softcover, etc. Site is very easy to navigate and shop. It's a few bucks more than AMZ, but I'd rather give you guys the business! Thanks for being a great alternative.

Date of experience: March 6, 2023
Maryland
1 review
0 helpful votes
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Bought books for my grandson for his school book club. Found them all quickly and at good prices.

Date of experience: June 13, 2023
Indiana
2 reviews
0 helpful votes
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Always have had good shipping and good service
June 13, 2023
Updated review

Always have had good shipping and good service. Thank you

Date of experience: June 13, 2023

Shipping is always nice for me
October 30, 2022
Previous review

Shipping is always nice for me. I get what I want.

Date of experience: October 30, 2022

They are good with getting shipment as soon as possible. The book condition is on target.

Date of experience: July 9, 2022
Ohio
1 review
0 helpful votes
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I am a new customer but found the website easy to navigate and very informative.

Date of experience: June 13, 2023
Texas
1 review
0 helpful votes
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Easy to purchase
June 13, 2023

Easy to purchase. Easy to find what I want to purchase

Date of experience: June 13, 2023
Washington
1 review
0 helpful votes
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My experience was my first with Alibris and it was quick and easy.

Date of experience: June 12, 2023
Pennsylvania
1 review
0 helpful votes
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Everything is so easy to find
June 13, 2023

Everything is so easy to find. And you have everything!

Date of experience: June 12, 2023
Pennsylvania
1 review
0 helpful votes
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I recently ordered my first books from Alibris
June 12, 2023
Updated review

I recently ordered my first books from Alibris. I ordered four out of print books I had been hoping to find for years. They came from four different vendors and all shipped quickly, all were perfectly packaged, and all were in the described condition or better. I am so grateful brought this company to my attention.

Date of experience: June 12, 2023

First time customer
May 28, 2023
Previous review

First time customer. So far I am really impressed with the ease of finding and ordering books I was looking for. The real test of course will be actually receiving them.

Date of experience: May 28, 2023
California
2 reviews
0 helpful votes
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Love Alibris…can usually find exactly what I am searching for, and at a good price!

Date of experience: June 12, 2023

Love Alibris…always turn to it when I need to find something special!

Date of experience: May 4, 2023

Love Alibris…found so many treasures!
December 25, 2021
Previous review

Love Alibris…found so many treasures!

Date of experience: December 25, 2021
California
1 review
0 helpful votes
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The website looks simple at first I was worried it was a scam page but toward the end seems legit fast and easy check out thank you

Date of experience: June 12, 2023
Maryland
1 review
0 helpful votes
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I can always count on Alibris to have the books I need and the website is easy to use.

Date of experience: June 12, 2023
New York
1 review
0 helpful votes
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Inability to change shipping address.
Clunky system.
Price change from moment of choice to checkout!

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 12, 2023
Pennsylvania
2 reviews
0 helpful votes
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Quick and easy
June 12, 2023

Quick and easy. Hopefully, the book arrives in excellent condition and as described.

Date of experience: June 12, 2023
Texas
1 review
0 helpful votes
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The seller made it easy to checkout by using "Continue as Guest".
Thank you!

Date of experience: June 11, 2023

A quick and easy way to order!
January 2, 2022
Previous review

A quick and easy way to order! Thank you you, Alibris!

Date of experience: January 1, 2022
Florida
1 review
0 helpful votes
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I always find what I'm looking for at great prices.

Date of experience: June 11, 2023
Connecticut
1 review
0 helpful votes
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The coupon codes were rejected presumably because shipping doesn't count, but this was not clarified, and I was forced to reenter information multiple times although part of the information didn't need to be reentered.

Date of experience: June 11, 2023
Georgia
1 review
0 helpful votes
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I was able to get a new trade paperback for a gift. The book I ordered is no longer very easy to find.

Date of experience: June 11, 2023
Minnesota
1 review
0 helpful votes
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Maybe just me but the quick lookup address feature is a waste of time and frustrating. I'm all for dropping it on all sites but maybe just me

Date of experience: June 11, 2023
Virginia
1 review
0 helpful votes
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Wanted to check with seller BEFORE purchase to be sure their idea of VG is truly VG - no highlighting, creasing, etc...but was unable to do that without logging out and then logging back in...

Date of experience: June 11, 2023

Lets hope the great ratings continue
January 14, 2023
Previous review

Lets hope the great ratings continue

Date of experience: January 14, 2023